ABOUT THIS ROLE We are seeking an Account Supervisor to join our growing DigiTech team. This role is ideal for someone with several years of agency experience who has already spent time operating successfully as an Account Supervisor and is ready to take ownership of day-to-day client relationships while mentoring junior team members.
You'll work across a diverse portfolio of consumer technology, gaming and digital entertainment clients, with opportunities to support emerging technology and B2B accounts as the practice continues to expand. The ideal candidate is a strong media relations professional with experience launching consumer technology products, building relationships with lifestyle and technology media and managing multiple client priorities in a fast-paced agency environment.
This position offers significant exposure to product communications, executive visibility, new business opportunities and cross-functional collaboration across our Tech & Innovation practice.
ROLE LOCATION: This role is based in our New York, N.Y. office on a hybrid basis, in-office 3 days per week.
ACCOUNTABILITIES AND QUALIFICATIONSAs an Account Supervisor, Consumer Tech & Gaming, you will:
- Manage day-to-day client communications across consumer technology, gaming and digital entertainment accounts
- Develop and execute earned media strategies that generate high-quality coverage across technology, lifestyle and consumer media
- Lead product launch programs, media tours, product review initiatives and proactive storytelling campaigns
- Build and maintain relationships with technology, consumer and lifestyle journalists and creators
- Draft media materials including pitches, messaging, briefing documents, reports and strategic recommendations
- Mentor and coach Account Coordinators, Account Executives and interns while reviewing work and providing thoughtful feedback
- Partner with senior leadership on client strategy, presentations and new business opportunities
- Coordinate multiple client priorities while maintaining exceptional attention to detail
Essential skills:- 5+ years of public relations agency experience
- At least one year of experience at the Account Supervisor level (or equivalent experience independently managing client relationships)
- Experience supporting consumer technology products, product launches or consumer electronics brands
- Strong media relations experience supporting consumer technology products, with established relationships across consumer, technology and lifestyle media.
- Excellent writing and communication skills, with experience developing pitches, messaging, reports and client communications.
- Experience mentoring junior team members and providing thoughtful, constructive feedback.
- Strong project management and organizational skills, with the ability to manage multiple client accounts and competing priorities in a fast-paced agency environment.
- Experience working with consumer technology, gaming, digital entertainment or emerging technology clients.
- Exposure to both B2C and B2B technology communications is a plus.
- Experience supporting product review programs, media tours or integrated product launch campaigns.
- Confidence managing day-to-day client relationships and contributing to strategic recommendations.
- A proactive, solutions-oriented mindset with the curiosity to quickly learn new technologies, industries and subject matter.
- Proven ability to independently manage day-to-day client relationships, confidently represent the agency with senior clients and proactively drive projects forward.
WORKING AT ORCHESTRA:Salary range (commensurate with experience and skills): $85,000-$115,000
