Account Supervisor

B2B Tech Public Relations | Method Communications

Work Arrangement

The role can be performed hybrid (2x/week) for those based in San Francisco, New York City, Salt Lake City, or Boston.

Remote: This role is open to remote candidates located in AL, CA, CO, CT, FL, GA, IL, MA, NJ, NM, NY, OR, TX, UT, VA, or WA. We're unable to consider candidates residing outside of these states at this time.

If you live within 50 miles of one of our hub offices, in Salt Lake City, New York City, San Francisco, or Boston, this role will be hybrid, requiring in-office presence 2 days per week.

Salary Ranges

We believe all employees should be rewarded competitively and equitably, using practices that are simple and transparent. We've provided the following salary ranges for the locations we operate in below due to their state regulations. If your market is not listed below, your specific salary band will be discussed during the recruitment process. Final compensation for this role will be determined by a number of factors including candidate's education, relevant work experience and geographic location.

• $87,000 - $115,000

The Opportunity

Account Supervisors (AS) are mid-level professionals and first-level account managers who function as the day-to-day leads on multiple client accounts. As an AS you'll be a hands-on team member actively engaged in day-to-day work activities as well as a team lead responsible for managing program execution including client service and quality control. You'll be responsible for having a thorough understanding of clients' businesses and be able to share this knowledge with account team members. You'll join Method's Leadership Team, which collaborates with HR, Finance and Operations on internal agency initiatives.

Responsibilities

Agency Leadership

• Participate in Leadership Team, providing input on decision-making issues affecting the agency - new business, best practices, client service, and performance management
• Work with People Ops to motivate and lead a high-performance team; contribute to attracting, recruiting and retaining team members; deliver constructive and clear feedback to ensure level requirements are met
• Act as a mentor for designated direct reports, ensuring quarterly 360 reviews are performed and career development goals are set for all career coachees/direct reports

Account Leadership

• Provide strategic guidance for clients and team leads on well-conceptualized and researched PR and integrated marketing programs, including handling sensitive client issues, solving problems, and evolving direction as necessary
• Execute and demonstrate Method's Concierge Service Delivery Approach to your clients and teams
• Oversee the development of goals for internal team members and clients, leading teams to effectively execute against client strategy
• Guide teams to collaborate and produce high quality work effectively
• Develop strong written content and newsworthy pitches that align with clients' business objectives and coach teams to do the same
• Build relationships with a wide range of reporters and publications to secure coverage across business, broadcast, tech and trade media; lead and coach teams to do the same

Business Development

• Build personal/ professional network in order to enhance the Method brand and grow our existing client and new client services portfolio
• Participate in new business pitches ensuring presentations are well researched, prepared and polished
• Support organic growth by expanding scope of work with clients

Agency Leadership

• Manage account team to ensure quality work is done, efficient processes are in place, and client requests are handled in a timely fashion
• Help track and manage budgets to assist the executive team and leadership team in performing their responsibilities
• Participate in account staffing and evaluating team structures to maximize account quality and profitability

What We're Looking For

• Typically 4 - 8 years' experience (or equivalent expertise and education) in public relations, communications, marketing and/or related fields, including research, advertising, management consulting, media and publishing
• Ability to build, conceptualize and execute integrated communications programs that align with client/company business goals and objectives
• Established relationships with media, including journalists, analysts and other influencers
• Adaptable management style - able to coach, mentor and facilitate training for others and oversee multiple direct reports with different managerial requirements, working on both hard and soft skill development
• Strong editing and writing capabilities
• Ability to maintain organization and accuracy with deliverables and competing deadlines

What's it like to work here?

Relationships are paramount to life at Method, and we invest heavily in building and maintaining relationships with clients, journalists and each other. We work hard to deliver incredible results for our clients. We encourage new ideas, and we always celebrate wins together - both for clients and our teams.

Method is made up of an award-winning team. Not only does the agency win awards, our people are consistently recognized for their excellence. We believe that begins with the recognition they get internally. Our leadership invests significant resources into employee mental health, wellbeing, education and development - and we praise outstanding performance regularly.

What's in it for YOU?

• Flexible, hybrid work
• Generous Vacation and Wellness Time accruals, two weeks of full office closure, paid holidays, and 2 floating holidays
• Telecom stipend
• Employer paid Medical, Dental, and Vision Insurance
• Employer paid Health Savings Account (HSA)
• 401K Plan with Employer Match up to 4%
• Free Employee Assistance Program (EAP) offering three confidential, face-to-face counseling sessions per issue per year
• Paid Family Leave
• $500 annual wellness stipend after 6 months of employment
• $1500 professional development stipend after 2 years of employment
• 4 weeks of paid sabbatical after 5 years of employment
• Leadership development and virtual training opportunities