Koch Industries

Account Service Representative

Koch Industries • $90K — $100K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in outside sales, account management, or supply chain/operations.
  • Willingness to travel 60-75% within the assigned territory.
  • Experience in corrugated packaging or outside sales is a plus.
  • Bachelor's degree or higher is preferred.

Responsibilities

  • Cultivate and maintain relationships with strategic accounts through exceptional service.
  • Identify solutions to optimize customer packaging needs and enhance product performance.
  • Act as a liaison between customers and internal teams, ensuring smooth communication.
  • Maintain visibility and open communication with national account customers.
  • Conduct regular customer visits to discuss quality initiatives and gather feedback.
  • Assist with item trials and manage credit reconciliations at month-end.
  • Support the quality team during customer visits to ensure compliance with standards.

Benefits

  • Medical, dental, and vision insurance.
  • Flexible spending and health savings accounts.
  • Life insurance and disability coverage.
  • Retirement plan options.
  • Paid vacation and time off.
  • Educational assistance and potential infertility assistance.
  • Paid parental leave and adoption assistance.
Full Job Description
Your Job

Georgia-Pacific's Corrugated Packaging division is hiring an Account Service Representative tasked with bolstering our business supported by our Waxahachie, TX Corrugated plant.

At Georgia-Pacific, we believe that lasting customer relationships are built not just on likability but on exceptional service. As an Account Service Representative, you will be a cornerstone of our Commercial Team, focusing on servicing our top strategic accounts. This home-based position will have you engaging directly with key customers and collaborating with our local or national accounts, ensuring Georgia-Pacific remains the preferred supplier for our strategic partners. With competitive compensation, including a variable component, a company car, and a suite of benefits, this role promises both professional growth and personal enrichment. Reporting to the Area Sales Manager, this is a role designed for those eager to make their mark.

What You Will Do

  • Cultivate and maintain relationships with strategic national & local accounts by delivering quality products, outstanding service, and timely deliveries.
  • Identify and execute solutions to optimize customer packaging needs, enhance product performance, and minimize waste at GP box plants.
  • Act as the liaison between customers and GP internal teams, including customer service, quality, design, production, accounting, and shipping.
  • Maintain high visibility and open lines of communication with national account customers.
  • Regularly visit customers to discuss quality initiatives, gather feedback, and implement necessary actions.
  • Assist with item trials for customers.
  • Manage credit reconciliations with customers at month-end.
  • Visit GP facilities as needed for team meetings, sample collection, and distribution.
  • Foster lasting partnerships beyond day-to-day interactions.
  • Support the GP quality team on customer visits to ensure compliance with quality standards.
  • Utilize tools such as Microsoft Office 365 and Microsoft Dynamics CRM to log activities and manage data.


Who You Are (Basic Qualifications)

  • Experience in outside sales, account management, supply chain/operations, or any related commercial experience.
  • Willing and able to travel up to 60-75% within the assigned territory


What Will Put You Ahead

  • Corrugated/packaging and/or outside sales experience
  • Bachelor's degree or higher


For this role, we anticipate paying $90,000 - $100,000 per year. This role is eligible for variable pay, issued as a monetary bonus or in another form.

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Hiring Philosophy

All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here.

Our Benefits

Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.

Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.

About Koch Industries

Koch Industries, Inc. is an American privately-held multinational conglomerate corporation based in Wichita, Kansas. Its subsidiaries are involved in the manufacturing, refining, and distribution of petroleum, chemicals, energy, fiber, intermediates and polymers, minerals, fertilizers, pulp and paper, chemical technology equipment, ranching, finance, commodities trading, and investing. Koch owns Infor, Invista, Georgia-Pacific, Molex, Flint Hills Resources, Koch Pipeline, Koch Fertilizer, Koch Minerals, Matador Cattle Company, i360, and Guardian Industries. The firm employs 120,000 people in 60 countries, with about half of its business in the United States. The company is the largest non-Canadian landowner in the Athabasca oil sands. With annual revenues of $110 billion by 2014, the company is the largest privately held company in the United States. In 2007, it was ranked as the largest privately held company. If Koch Industries had been a public company in 2013, it would have ranked 17th in the Fortune 500. The company was founded by its namesake, Fred C. Koch, in 1940 after he developed an innovative crude oil refining process. Fred C. Koch died in 1967 and his majority interest in the company was split amongst his four sons. In June 1983, after a bitter legal and boardroom battle, the stakes of Frederick R. Koch and William "Bill" Koch were bought out for $1.1 billion and Charles Koch and David Koch became majority owners in the company. Charles owns 42% of the company; trusts for the benefit of Elaine Tettemer Marshall and Elaine's children, Preston Marshall and E. Pierce Marshall Jr., own 16% of the company. The heirs of David Koch, who died on August 23, 2019, own the balance, 42%, of the corporation.
Learn more about Koch Industries
Industry
Founded
1940

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