State Farm

Account Representative - State Farm Agent Team Member

State Farm$75K — $112K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Experience in sales (various forms preferred)
  • Experience managing customer relationships preferred
  • Interest in tailoring marketing based on customer needs
  • Strong written and verbal communication skills
  • Dedication to customer service excellence
  • Ability to anticipate customer needs
  • Capacity to build rapport with customers
  • Property & Casualty license; training available for licensing

Responsibilities

  • Develop leads and schedule appointments to identify customer needs
  • Establish and maintain customer relationships with follow-up
  • Deliver prompt, accurate, and friendly support for sales and service inquiries
  • Guide customers on eligibility, coverage options, and policy changes
  • Promote successful and long-lasting customer relations

Benefits

  • Opportunity for advancement
  • Paid time off
  • 401(k) matching
  • Company parties
  • Donation matching
Full Job Description
Benefits:
  • Opportunity for advancement
  • Paid time off
  • 401(k) matching
  • Company parties
  • Donation matching


ROLE DESCRIPTION:

As Account Representative for Jack Boyajian - State Farm Agent, you are vital to our daily business operations and customers' success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:
  • Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, friendly customer service that supports sales answering questions about availability, eligibility, coverage options, policy changes, transfers, claims, and billing, while guiding prospects and clients to the right next step and following up to convert interest.
  • Promote successful and long-lasting customer relations.

QUALIFICATIONS:
  • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
  • Experience in managing customer relationships preferred.
  • Interest in marketing products and services based on customer needs.
  • Communication skills - written, verbal, and listening.
  • Dedicated to customer service.
  • Able to anticipate customer needs.
  • Able to effectively relate to customers.
  • Property & Casualty license. Willing to train and guide for a license!


Compensation: $75,000.00 - $112,000.00 per year

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. We want to work alongside those who are equally committed to excellence and personal achievement. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.
About Our Agency

  • We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, and Renters Insurance.
  • Our office is located in Pasadena CA .
  • Our office is open 9:00am - 5:00pm Weekdays.
  • We currently have 3 team members at our agency.
  • We have 15 years of combined insurance experience in our office.
  • Additional languages spoken: Spanish, Cantonese, and Mandarin

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

About State Farm

State Farm is a large group of insurance companies throughout the United States. State Farm participates in many online communities they want these to be places where people can share, discuss and discover great information and ideas. In keeping with the spirit of these communities they have a core set of guidelines for everyone to follow. These will make their State Farm online communities a place everyone can enjoy.

State Farm Careers

Joining State Farm means becoming part of a community of driven professionals dedicated to innovation and leadership in the insurance industry. As one of the leading insurance providers, State Farm offers unparalleled job opportunities and career growth prospects within a culture that values diversity and inclusion.

Work You’ll Do

At State Farm, your work will directly contribute to our mission of helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. Our team is at the forefront of developing innovative solutions that meet the evolving needs of our customers.

Empower Your Professional Growth

State Farm is not just about insurance; it's about fostering a culture of continuous professional development and leadership. With a variety of career paths available, the potential for growth is limitless. Whether you're looking to advance in claims handling, underwriting, marketing, or customer service, State Farm provides the training and support needed to advance your career.

Innovate with Us

Our commitment to innovation is fundamental to our success. At State Farm, you will work alongside industry experts to develop solutions that not only meet current customer needs but also anticipate future trends in the insurance industry. Our collaborative environment encourages creativity and out-of-the-box thinking to drive innovation and efficiency.

Join Our Diverse Team

Diversity and inclusion are at the heart of our company culture. State Farm believes that a diverse workforce fosters better decision-making and more effective teams. We are committed to providing diversity training and networking opportunities that enhance the skills and potential of all team members.

Internship and Employment Opportunities

State Farm offers a range of internship and employment opportunities that provide hands-on experience in the insurance industry. Our internships are designed to give you a solid foundation in your chosen field, while full-time positions offer benefits and the chance to work as part of a dynamic team.

Benefits of Working at State Farm

Choosing a career at State Farm means enjoying a competitive package of benefits that support both your professional and personal life. From health and wellness programs to retirement plans, we ensure that our team members are well taken care of.

How to Apply

Ready to take the next step in your career? Explore the open positions on our State Farm Jobs page. Tailor your resume to highlight the skills and experiences that align with the position you are interested in. Prepare for your interview by researching common questions and practicing your responses. Our hiring process is designed to identify passionate, curious, and solution-driven team players who are ready to make a difference.

Stay Connected

Keep up to date with the latest at State Farm by following our Careers Blog. Here, you’ll find career tips, insider perspectives, and industry-leading insights that you can put to use today—all from the people who work here.

Job Alert Emails

Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at State Farm. Join State Farm today and be part of a company that values innovation, leadership, and a commitment to its employees.
Learn more about State Farm
Size
58,000 employees
Industry

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