Responsibilities:- Lead all commercial activities within assigned accounts, including new customer acquisition, business development, pricing strategy, issue resolution, and service improvement to maximize customer satisfaction.
- Build strong relationships across diverse personalities and backgrounds. Demonstrate high emotional intelligence and conflict resolution skills.
- Own the customer relationship with minimal supervision, escalating issues when needed while remaining accountable for outcomes.
- Quickly grasp and communicate technical product information. Apply creativity and problem-solving to overcome challenges.
- Stay resilient through setbacks, supporting cross-functional teams when necessary to achieve goals.
- Apply negotiation and value-selling techniques to drive profitability. A competitive, goal-oriented mindset is key.
- Manage multiple priorities with attention to detail, focusing on what's most important and urgent.
- Develop strategic 5-year plans for key accounts, identifying risks and actionable steps to ensure long-term success.
Qualifications:- B.S. or B.A degree in Business Management, Engineering (Mechanical, Aeronautical, Manufacturing or equivalent).
- Aggressive self-starter with strong organizational skills and attention to details requiring minimal supervision,
- 5 - 10 years automotive Tiers Account Management experience.
- Strong interpersonal skills and "hunter" mentality.
- Ability to travel to FNST production sites and customers as required.
- Engineering experience with automotive seals, polymers, and/or electric vehicle systems are a significant plus.
Communication & Collaboration: Communicates clearly and concisely, while engaging proactively with colleagues at all levels of the organization.
Value for Customers: Anticipates, understands and meets internal/external customers' needs and expectations. Develops solutions based on a customer centric approach.
Innovation: Drives and supports innovative ideas, while taking informed risks to seek and develop new or improved solutions.
Drive & Execution: Proactively identifies what needs to be done and takes action. Explores new ways and pursues new opportunities.
