Scheduled Weekly Hours:40
Work Shift:Days (United States of America)
Primary Function/General Purpose of PositionThe Account Manager will be responsible for building relationships and service interactions in select service areas as designated by the organization. They will provide ongoing client account management and will be expected to maintain relationships with clients to encourage new and repeat business opportunities.
Essential Job Functions- Responsible for all client communications, conflict resolution, and compliance on client deliverables and participates with renewing existing clients' contracts
- Reviews all major deliverables to ensure quality standards and client expectations are met
- Ensures that client issues are dealt with in an efficient manner, and assures that the service line lead and/or operational managers are promptly included in the active resolution of client issues
- Networks within the region to identify high opportunity employers, including networking with appropriate business and trade organizations
- Maintains continuous knowledge of account and product status, identifies potential issues and/or opportunities within or related to the products, services, and account
- Maintains detailed documentation of all client interactions
- Communicates with clients to understand their goals and objectives
- Possesses local market knowledge across the organization and within the assigned market
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
Licensing/CertificationNone
EducationBachelors, Business (required)
Masters, Business (preferred)
Experience will be considered in lieu of education
Work Experience3 years' experience as Account Manager or similar role (required)
1 year of experience as Account Manager in respective industry (preferred)
Range:
Minimum: $35.82
Maximum: $55.52
TrainingSalesforce (Preferred)
What we offer - Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
- Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
- Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
- Tuition assistance, professional development and continuing education support
Benefits may vary based on the market and employment status.
Department:SS Supply Chain - GPO
