The Strategic Account Manager is responsible for partnering with a leading Strategic customer to build strategic relationships, articulate a clear vision and generate business value. The SAM is responsible for selling Data and AI at the most strategic level within the account and implementing a broad strategy for earning customer acceptance and service implementation. The SAM will work with all appropriate AWS resources (Executives, Solution Architects, Business Development, Marketing, Partners, Support, Service teams and Professional Services) to support customer interests. This includes dotted line responsibility for downstream sales and technical resources. Developing formal case studies and other forms of references highlighting activity and workloads running on AWS is core to the role.
Key job responsibilities
Key job responsibilities
Leading and directing the AWS customer account team.
Identifying and building trusted advisor relationships with key influencers and decision-makers, specifically CxOs, at the customer.
Working closely with internal AWS teams (executives, solution architects, business development, marketing, partners, enterprise support, service teams and professional services), as well as external SI and ISV partners, to support the best business solution for customers.
Defining a CXO relationship strategy within the customer, coordinating executive business reviews, and maintaining customer satisfaction levels.
Writing executive briefing documents for, and communicating with, the most senior executives at the company.
Managing the Data and AI sales pipeline via Salesforce and facilitating all stages of a sale.
Participates and leads in the negotiation and closing of legal agreements, such as EAs, and contracts, such as PPAs.
Maintains an operating knowledge of AWS's service catalog and is able to relate them to solving customers' business problems.
Helps define product requirements by understanding and evangelizing the needs of
customers. Feedback via PFR's or the service teams.
Working with marketing and communications to develop formal references, PR and
case studies highlighting impactful customer activity and workloads running on AWS
BASIC QUALIFICATIONS
- 6+ years of digital advertising and client facing roles with a focus on data analysis experience
- Experience with annual brand and media planning
- Experience in digital advertising and client facing roles with a focus on data analysis
- 7+ years of sales or sales management in infrastructure or cloud technology experience
- Experience working with and presenting to C-level executives, IT, and lines of businesses across organizations or equivalent
- Bachelor's degree, or MBA in computer science, engineering, analytics, mathematics, statistics, IT or equivalent
PREFERRED QUALIFICATIONS
- Experience hiring and developing sales management teams
- FinTech and SAAS expertise
The base salary range for this position is listed below. Your Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives. Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, CA, Mountain View - 157,100.00 - 212,600.00 USD annually