Amazon

Account Manager Strategic Accounts, AWS Strategic Accounts

Amazon$157K — $212K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years in digital advertising and client-facing roles with a focus on data analysis
  • Experience with annual brand and media planning
  • 7+ years in sales or sales management within infrastructure or cloud technology
  • Experience presenting to C-level executives across organizations
  • Bachelor's degree or MBA in computer science, engineering, analytics, mathematics, statistics, or IT

Responsibilities

  • Lead and direct the AWS customer account team
  • Build trusted relationships with CxOs and key decision-makers
  • Collaborate with internal AWS teams and external partners to deliver the best business solutions
  • Define and execute a CXO relationship strategy, coordinating executive business reviews
  • Draft executive briefing documents and engage with senior executives
  • Manage Data and AI sales pipeline using Salesforce
  • Negotiate and close legal agreements and contracts
  • Gather customer feedback to help define product requirements and drive service improvements
  • Collaborate with marketing to create references, PR, and case studies

Benefits

  • Comprehensive health insurance including medical, dental, and vision
  • 401(k) matching
  • Paid time off and parental leave
  • Flexible Spending Accounts (FSA)
  • Adoption and Surrogacy Reimbursement coverage
  • Employee Assistance Program (EAP) and Mental Health Support
Full Job Description
The Strategic Account Manager is responsible for partnering with a leading Strategic customer to build strategic relationships, articulate a clear vision and generate business value. The SAM is responsible for selling Data and AI at the most strategic level within the account and implementing a broad strategy for earning customer acceptance and service implementation. The SAM will work with all appropriate AWS resources (Executives, Solution Architects, Business Development, Marketing, Partners, Support, Service teams and Professional Services) to support customer interests. This includes dotted line responsibility for downstream sales and technical resources. Developing formal case studies and other forms of references highlighting activity and workloads running on AWS is core to the role.

Key job responsibilities

Key job responsibilities

Leading and directing the AWS customer account team.

Identifying and building trusted advisor relationships with key influencers and decision-makers, specifically CxOs, at the customer.

Working closely with internal AWS teams (executives, solution architects, business development, marketing, partners, enterprise support, service teams and professional services), as well as external SI and ISV partners, to support the best business solution for customers.

Defining a CXO relationship strategy within the customer, coordinating executive business reviews, and maintaining customer satisfaction levels.

Writing executive briefing documents for, and communicating with, the most senior executives at the company.

Managing the Data and AI sales pipeline via Salesforce and facilitating all stages of a sale.

Participates and leads in the negotiation and closing of legal agreements, such as EAs, and contracts, such as PPAs.

Maintains an operating knowledge of AWS's service catalog and is able to relate them to solving customers' business problems.

Helps define product requirements by understanding and evangelizing the needs of

customers. Feedback via PFR's or the service teams.

Working with marketing and communications to develop formal references, PR and

case studies highlighting impactful customer activity and workloads running on AWS

BASIC QUALIFICATIONS

- 6+ years of digital advertising and client facing roles with a focus on data analysis experience

- Experience with annual brand and media planning

- Experience in digital advertising and client facing roles with a focus on data analysis

- 7+ years of sales or sales management in infrastructure or cloud technology experience

- Experience working with and presenting to C-level executives, IT, and lines of businesses across organizations or equivalent

- Bachelor's degree, or MBA in computer science, engineering, analytics, mathematics, statistics, IT or equivalent

PREFERRED QUALIFICATIONS

- Experience hiring and developing sales management teams

- FinTech and SAAS expertise

The base salary range for this position is listed below. Your Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives. Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, Mountain View - 157,100.00 - 212,600.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

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