Account Manager - State Farm Agent Team Member

State Farm

$41K — $120K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Preferred experience in sales (inside, outside, retail, or telemarketing)
  • Preferred experience in managing client relationships
  • Interest in marketing products based on customer needs
  • Excellent communication skills (written, verbal, listening)
  • Strong dedication to customer service
  • Ability to anticipate customer needs
  • Capacity to effectively relate with customers

Responsibilities

  • Establish and maintain customer relationships
  • Provide prompt and friendly customer service
  • Respond to inquiries related to insurance policies
  • Assist with policy changes, transfers, and claims
  • Promote successful and long-lasting customer relations

Benefits

  • Paid time off for holidays and personal/sick days
  • Salary plus commission/bonus opportunities
  • Comprehensive health benefits
  • Opportunities for career growth within the agency
Full Job Description
ROLE DESCRIPTION:As an Account Manager - State Farm Agent Team Member for Houston Tullos - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  • Promote successful and long-lasting customer relations.

QUALIFICATIONS:
  • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Experience managing client relationships is preferred
  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal, and listening
  • Dedicated to customer service
  • Able to anticipate customer needs
  • Able to effectively relate to a customer

BENEFITS:
  • Paid time off (holidays and personal/sick days)
  • Salary plus commission/bonus
  • Health benefits
  • Growth potential/opportunities for advancement within my agency


Compensation: $20.00 - $58.00 per hour

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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