SUMMARY:The Account Management team is responsible for working closely with the Customer Success and Sales teams to renew clients and expand their contracts via upsells and cross-sells.
RESPONSIBILITIES:- You will use your skills to develop opportunities, through both warm leads and whitespace prospecting
- Be a leader at Placer by being the "quarterback" with our customers, and internal teammates to ensure high satisfaction and growing revenue in our Mid Market Account base.
- Build a strong point of view on how to help the customer, and drive value to Placer.
- Segment book of business to ensure proper focus and resourcing to our top opportunities.
- Partner with the Customer Success, Sales Development, and Solutions Engineer team to develop and execute win/win negotiation strategies that maximize renewal contract value while protecting and enhancing the customer relationship.
- Building credibility and trust while influencing buying decisions.
- Drive existing customer conversations around new products to hit expansion quotas.
- Manage the sales process whether during renewal timing or outside the typical renewal cycle.
- Forecast projected expansion sales and renewals.
- Provide regular updates on status to management and escalate as appropriate.
- Drive conversations with customers on multi-year contracts.
- Identify customer needs and demonstrate strong account management capabilities to drive renewal to on-time closure.
- Be an expert negotiator selling the value of our products
- Work cross functionally to develop retention and expansion strategies.
REQUIREMENTS:- BA/BS or similar college-level education.
- 5+ years selling or managing existing accounts in the B2B Software space.
- Experience working with G-Suite: Gmail, Google Slides, Sheets, etc.
- Advanced understanding of working with SFDC or relevant CRM.
- Excellent, clear verbal and non-verbal communication skills.
- A positive attitude and a selfless approach to teamwork.
- Knowledge of retail, real estate, financial services or CPG is a plus.
- A proven 'problem solver' with the ability to work in a fast-paced, ever-growing startup organization.
- Travel is required 30% of the time for conferences.
WHY JOIN PLACER.AI?- Join a rocketship! Take a central and critical role at Placer.ai
- Work with, and learn from, top-notch talent
- Competitive salary
- Excellent benefits
- Fully remote
The U.S. annualized pay range for this position is $90,000-$125,000 USD. In addition, certain roles have the opportunity to earn sales-based commissions. Base pay offered within the stated range may vary depending on multiple individualized factors, including job-related skills, professional experience, education and licenses (if applicable), work location and compensation market data.
Base pay is just a part of our total rewards program. Placer provides medical, dental and vision coverage as well as flexible time off, 401K and equity awards for certain roles.
Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
NOTEWORTHY LINKS TO LEARN MORE ABOUT PLACER- About Placer.ai
- Placer.ai's $100M round C funding (unicorn valuation!)
- See our data in action at The Anchor
- Placer.ai in the news
- Video: About Placer for Commercial Real Estate
