Kenco

Account Manager III

Kenco • $75K — $95K *
US-AnywhereRemote in North Carolina, US
Transportation
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in business, marketing, sciences, or related field required.
  • Minimum of 10+ years of prior sales experience with proven success record; preferably prior experience selling material handling or similar equipment.
  • Knowledge of territory geography is highly desirable.
  • The ability to set and execute growth driven strategy.
  • Ability to work independently with the capability to prioritize assignments.
  • Strong communication, organizational, & time management skills.
  • Strong problem-solving capabilities, strong sense of responsibility & self-motivation, and ability to work in a team environment are necessary.

Responsibilities

  • Develop and maintain a portfolio of assigned customers focusing on growth and profitability.
  • Drive customer satisfaction and account stability within the designated territory.
  • Cultivate long-term customer partnerships through strategic onsite visits.
  • Quote and submit orders for new, used, and rental material handling equipment.
  • Coordinate and actively manage equipment delivery, installation, and project management.
  • Design and deliver quarterly business reviews to analyze account performance and identify growth opportunities.
  • Proactively assess customers' material handling requirements and recommend solutions to optimize efficiency.

Benefits

  • Medical insurance including HSA, HRA and FSA accounts
  • Supplemental insurance including critical illness, hospital indemnity, accidental injury
  • Dental Insurance
  • Vision Insurance
  • Basic Life and Supplemental Life
  • Short Term and Long Term Disability
  • Paid Parental Leave
  • 401(k)
  • Paid Time Off approximately 2 weeks (accrual begins on Day 1 of employment)
  • Employer Paid Holidays- 10 days
Full Job Description
About the Position

As an Account Manager III, you'll be responsible for maximizing the sale of Equipment and parts and services for Kenco Material Handling Solutions within an assigned territory or area to meet sales objectives, increase brand awareness, and grow a specific territory.

Functions

  • Develop and maintain a portfolio of assigned customers with a focus on growth, profitability, and operational performance.


  • Drive customer satisfaction and account stability in assigned territory.


  • Cultivate long-term customer partnerships through strategic onsite visits.


  • Quote and submit orders for new, used and rental material handling equipment. This includes rack and allied equipment.


  • Coordinate and actively manage material handling equipment delivery, installation and project management activities.


  • Design and deliver quarterly business reviews that analyze account performance, identify growth opportunities and align solutions with customer objectives.


  • Serve as a trusted advisor by proactively assessing customers' material handling and automation requirements, recommending solutions that optimize efficiency, reduce costs, and support operational goals


  • Resolves customer complaints by investigating problems; developing solutions; preparing reports; making Drive account success through comprehensive understanding of contract details-service commitments, performance requirements, and deliverables-enabling proactive issue resolution, seamless compliance, and strategic renewal planning


  • Serve as the main point of contact for your accounts, ensuring high service levels, proactive communication, and timely issue resolution.


  • Track material handling equipment data to assist customers with efficiency and cost savings goals.


  • Maintain comprehensive and accurate CRM data by consistently documenting customer interactions, account updates, opportunity progression, and key activities to support forecasting and reporting,


  • Develop, manage, and communicate account budgets by analyzing equipment needs, service requirements, and operational costs, ensuring alignment with customer expectations and company profitability goals


  • Proactively monitor and report key performance indicators such as fleet utilization, maintenance efficiency, and throughput metrics, translating data into actionable insights that help customers optimize their operations


  • Manage lease and financial transactions for material handling equipment and automation.


Qualifications

  • Bachelor's degree in business, marketing, sciences, or related field required.


  • Minimum of 10+ years of prior sales experience with proven success record; preferably prior experience selling material handling or similar equipment.


  • Knowledge of territory geography is highly desirable.


  • The ability to set and execute growth driven strategy.


  • Ability to work independently with the capability to prioritize assignments.


  • Strong communication, organizational, & time management skills.


  • Strong problem-solving capabilities, strong sense of responsibility & self-motivation, and ability to work in a team environment are necessary.


Competencies

  • Business Acumen - Knowledgeable in current and possible future policies, practices, trends, technology, and information affecting his/her business and organization


  • Communicate for Impact (Individual Contributor) - Proactively communicate with all stakeholders throughout the life cycle of programs and projects.


  • Influencing Others - Can quickly find common ground and can solve problems for the good of the organization with a minimal amount of noise. Authentically gains trust and support of peers


  • Managing Transitions/ Change Management - Effectively plans, manages and communicates changes in processes with appropriate stakeholders


  • Strategic Agility (Individual Contributor) - Enable Kenco to remain competitive by adjusting and adapting to innovative ideas necessary to support Kenco's long-term organizational strategy


Travel Requirements

  • This position is expected to travel approximately 75% >or greater.


  • You will be required to have a valid passport to travel to Canada or Mexico.


Benefits offered:

  • Medical insurance including HSA, HRA and FSA accounts
  • Supplemental insurance including critical illness, hospital indemnity, accidental injury
  • Dental Insurance
  • Vision Insurance
  • Basic Life and Supplemental Life
  • Short Term and Long Term Disability
  • Paid Parental Leave
  • 401(k)
  • Paid Time Off approximately 2 weeks (accrual begins on Day 1 of employment)
  • Employer Paid Holidays- 10 days


Kenco strives to provide a supportive, professional environment for all employees. As a part of Kenco, we expect our team to uphold our three key pillars: be honest, serve, and get better. Each should strive for operational excellence, pursue innovation, and want to grow with our company.

About Kenco

Kenco is a logistics and supply chain management company that provides integrated logistics solutions including distribution and fulfillment, transportation management, material handling services, and real estate management. The company was founded in 1950 and is headquartered in Chattanooga, Tennessee. Kenco has over 90 facilities across North America and employs over 5,000 people. The company serves a wide range of industries including automotive, food and beverage, healthcare, and retail.
Learn more about Kenco
Size
5,000 employees
Industry
Transportation
Founded
1950
* Ladders Estimates

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