Extend

Account Manager, Enterprise Growth Strategy

Extend • $140K *
US-AnywhereRemote in United States
Business Services
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's degree with 5-7 years of experience in a startup or Big 4 management consulting environment.
  • Ability to deconstruct complex problems into actionable plans.
  • Deep knowledge of revenue share business models and their value drivers.
  • Strong executive presence with the ability to engage senior stakeholders.
  • Excellent presentation, decision-making, and analytical skills.
  • Proven project and program management experience.
  • Outstanding written and verbal communication skills.

Responsibilities

  • Lead growth optimizations for large omnichannel merchant partnerships.
  • Develop and manage growth and relationship strategies for each account.
  • Evaluate program performance using data to drive ROI and growth strategies.
  • Conduct quarterly business reviews with Fortune 500 companies' executives.
  • Drive go-to-market strategies and product feature adoption within accounts.
  • Manage marketing development budgets and promotional strategies.
  • Build and deepen strategic multi-threaded relationships with merchant organizations.

Benefits

  • Collaborative and supportive work environment with a diverse team.
  • Comprehensive medical, dental, and vision benefits.
  • Opportunity to receive stock in a rapidly growing early-stage startup.
  • Flexible paid time off policy to encourage work-life balance.
  • 401(k) plan with financial guidance from Morgan Stanley.
Full Job Description
About the Role:

As an Account Manager, Enterprise Growth Strategy you will be primarily focused on driving growth and strategy for Extend's largest omnichannel merchants. This is a critical role centered on existing account growth, strategic relationship management, and optimization. This role requires a deeply strategic thinker with a proven track record in management consulting or dynamic startup environments who can translate high-level goals into actionable, measurable plans for our most strategic partners. The ideal candidate will be based in the San Francisco Bay Area.
What You'll Do:
  • Lead ongoing partnership growth optimizations for Extend's largest omnichannel merchants.
  • Develop and lead the growth and merchant relationship management strategy for each strategic relationship you manage.
  • Monitor and evaluate program performance, leveraging data and insights to identify areas of opportunity that deliver measurable ROI and sustainable growth.
  • Perform quarterly business reviews with internal and external executive leadership at Fortune 500 retailers and brands.
  • Drive go-to-market strategies and adoption of new product features across your book of business.
  • Manage promotional strategy and marketing development budgets.
  • Deepen strategic relationships by building multi-threaded connections within merchant organizations, from C-suite executives to ICs.
  • Collaborate with cross-functional leaders (Risk, Analytics, Marketing) to support merchant growth.
  • Author long-term business plans, thinking at a deeply strategic level about optimization and growth.
  • Inform product roadmaps and features by gathering customer feedback and conveying market needs.
What We're Looking For:
  • Bachelor's degree with 5-7 years experience in a dynamic startup environment and/or Big 4 management consulting experience.
  • A talent for breaking down complex problems and the ability to translate high-level goals into relevant and actionable plans.
  • In-depth understanding of value drivers in revenue share business models.
  • Strong executive presence with demonstrated ability to engage C-suite executives and senior stakeholders.
  • Excellent business acumen, presentation skills, sound decision-making abilities, and strong analytical skills.
  • Proven experience in project and program management, with a strong understanding of key concepts such as phases, plans, and scope.
  • Exceptional written and oral communication skills, with a proven ability to collaborate across all organizational levels.
  • Exceptional cross-functional management skills to work with internal product, strategy and operational teams to achieve results.
  • Experience with eCommerce, FinTech, and analytics Reporting tools (Tableau, Snowflake, Salesforce, Shopify, etc.) is a plus.

Expected Pay Range: $140,000 OTE (On Target Earnings)*

*The listed OTE represents the target for this role. Final compensation, including base salary and variable components, will be commensurate with experience and may be adjusted for candidates who exceed minimum qualifications.

Travel: Estimated 15-20% travel to client sites and other locations as needed.

Life at Extend:
  • Working with a great team from diverse backgrounds in a collaborative and supportive environment.
  • Competitive salary based on experience, with full medical and dental & vision benefits.
  • Stock in an early-stage startup growing quickly.
  • Generous, flexible paid time off policy.
  • 401(k) with Financial Guidance from Morgan Stanley.

About Extend

Extended Stay America, Inc., headquartered in Charlotte, North Carolina, is the operator of an economy apartment hotel chain in the United States and Canada. As of December 31, 2019, the company owned and operated 557 hotel properties consisting of approximately 61,900 rooms and franchised or managed 73 hotel properties consisting of approximately 7,500 rooms. Prior to June 2021, when the company was acquired by Blackstone Real Estate and the Starwood Capital Group, it was publicly traded as a "paired share" with ESH Hospitality, Inc., a real estate investment trust and the owner of the hotels. As of 2022, there are 650+ Extended Stay America branded hotels. Extended Stay America was founded on January 9, 1995 in Fort Lauderdale, Florida by George D. Johnson, Jr. and Wayne Huizenga, both former executives from Viacom and its subsidiary Blockbuster LLC. The first two Extended Stay America hotels opened in August 1995 in Spartanburg, South Carolina and Marietta, Georgia. The company became a public company via an initial public offering on December 14, 1995. Extended Stay America acquired the extended-stay hotel chain StudioPLUS on April 11, 1997. The company also developed the Crossland Economy Studios brand as a budget extended-stay hotel brand. The 47 unit Crossland brand was sold to Westmont Hospitality Group for $285 Million in December, 2015.
Learn more about Extend
Industry
Information Technology
Founded
2017
* Ladders Estimates

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