Full Job Description
You aren't customer support. You are the dedicated commercial partner for Whop's education customers after the close - course creators, coaching businesses, and education operators. You own NRR and cross-sell payments, ads, treasury, and cards across ~100 top relationships.
We hire internet-business operators and high-touch book owners:
- You've made money online or operated an education, coaching, or course business - and you thrive owning a book of high-status creator and operator accounts, OR
- Top AM / founding CS-AM who owned retention + expansion for high-touch books (fixer + growth consultant, not support), OR
- Operator who has managed creator-caliber or education-business relationships with a retention + growth mindset
If you need a quota script and a BDR, this isn't your role.
Location: In-person NYC / Brooklyn, 5 days in office.
PERKS
- Equinox membership
- Lunch & dinner M-F
- Rent Stipend within 0.5 mile of the office
- Citi Bike
- Ubers home after 10pm
- Unlimited PTO + health / vision / dental
- Latest MacBook Pro
THE BAR
We want to work with people who want to be the best in the world. If that's not you, don't apply.