Job DescriptionAccount Manager - ConversionsWhat You'll DoAs an Account Manager, you will lead strategic initiatives to strengthen customer relationships and expand Omnicell's footprint within health systems. Your responsibilities include:
- Collaborate
- Drive a collaborative account planning process with customers, setting mutual objectives, implementation targets, and critical milestones.
- Partner with internal teams-Sales Support, Marketing, Operations, IT, Finance, and Technical Support-to ensure customer requirements are met and coordinated effectively.
- Inspire
- Deliver impactful presentations, product demonstrations, and site visits to showcase Omnicell's solutions.
- Communicate Omnicell's business strategy and value proposition to stakeholders at all levels.
- Develop
- Create and execute account-specific business plans, providing regular updates on progress.
- Identify opportunities for cross-selling, upselling, and introducing new solutions to drive customer success.
- Execute
- Achieve assigned goals for quota attainment, revenue growth, and account strategy execution.
- Negotiate and manage contract strategies to maximize customer value and retention.
- Impact
- Serve as the primary liaison for assigned accounts, ensuring customer satisfaction and escalating issues when necessary.
- Monitor all activities across Omnicell teams to deliver seamless support and exceptional outcomes.
Who You AreYou are a strategic thinker and relationship builder with a passion for healthcare innovation. You bring:
- Required Qualifications
- Bachelor's degree OR high school diploma with equivalent experience.
- 3+ years of sales or relevant experience (5+ years without a degree).
- Preferred Qualifications
- Familiarity with complex sales methodologies (e.g., Miller Heiman, Challenger).
- Experience negotiating hospital contracts and managing executive-level relationships.
- Strong financial acumen and ability to develop strategic account plans.
- Core Competencies
- Advanced knowledge of acute care hospitals and health systems.
- Proven ability to influence without formal authority and lead cross-functional collaboration.
- Proficiency in MS Office and CRM tools (Salesforce preferred).
- Exceptional communication, negotiation, and problem-solving skills.
How You'll Elevate at OmnicellWe live by our
Elevate Behaviors:
- Customer Focus: Anticipate needs and deliver solutions that create measurable impact.
- Collaboration: Work within a customer-centric pod structure to maximize value.
- Innovation: Think creatively to solve complex challenges and inspire new possibilities.
- Accountability: Take ownership of outcomes and maintain the highest ethical standards.
Work Conditions- Environment: Independent work within a collaborative pod structure.
- Travel: 50%+.
- Physical Requirements: Sitting, standing, walking, keyboard use, and occasional lifting of demo equipment for trade shows.
Salary Information:-$90,000 Base earnings
- $125,000 Bonus Variable compensation plan with uncapped earning potential.
Please note that Omnicell reserves the right to modify job roles and responsibilities as needed to meet our organization's evolving needs and drive our mission forward.
