Account Manager - Amazon Core Fulfillment

Kion Group AG

$76K — $112K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Proven experience as a Key Account Manager in automation or logistics
  • Strong communication, negotiation, and interpersonal skills
  • Bachelor's degree in Business Administration, Sales, or Engineering
  • Familiarity with Amazon's operations and retrofit business model is a plus
  • Ability to build relationships at all organizational levels

Responsibilities

  • Develop and maintain relationships with Amazon partners
  • Identify and pursue new business opportunities in retrofit projects
  • Ensure timely delivery of solution proposals
  • Collaborate with internal teams on strategic plans
  • Address and resolve issues to maintain customer satisfaction
  • Prepare reports on account status and forecasts

Benefits

  • Dynamic and experienced team environment
  • Opportunity to work with a major player in e-commerce
  • Potential for professional growth in a pivotal role
  • Engagement in strategic planning and solution delivery
  • Competitive work location options in Bellevue, WA or Grand Rapids, MI
Full Job Description
Dematic is seeking a dynamic and experienced Key Account Manager to join our team, focusing on the Amazon Retrofit business. This role is pivotal in handling and growing our relationship with Amazon, ensuring the successful delivery of our solutions and driving business growth.

The base pay range for this role is estimated to be $76,500 - $112,200 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.

Tasks and Qualifications:

This is What You Will do in This Role:
  • Customer Relationship Management: Develop and maintain strong, long-lasting relationships with Amazon partners, acting as the primary point of contact
  • Sales and Business Development: Identify and pursue new business opportunities within Amazon's retrofit projects, striving to enhance sales and profitability
  • Solution Proposal Delivery: Ensure the timely and successful delivery of Dematic's solution proposals according to customer needs and objectives
  • Strategic Planning: Collaborate with internal teams to develop strategic plans that align with Amazon's goals and Dematic's business objectives
  • Issue Resolution: Address and resolve any issues or problems faced by Amazon to maintain trust and satisfaction
  • Reporting: Prepare regular reports on account status, progress, and forecasts for internal and external stakeholders


What We Are Looking For:
  • Experience: Proven experience as a Key Account Manager or in a similar sales role, preferably within the automation or logistics industry
  • Skills: Strong communication, negotiation, and interpersonal skills , and the ability to establish relationships at all organizational levels
  • Education: Bachelor's degree in Business Administration, Sales, or Engineering
  • Knowledge: Familiarity with Amazon's operations and the retrofit business model is a plus.
  • Location: Based in Bellevue, WA, or Grand Rapids, MI with the ability to travel as needed.

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