Pavion and our family of companies are seeking a talented and motivated Account Executive to join our integration business unit.
Primary Responsibilities: Account Management
- Serve as the primary point of contact for assigned accounts, managing day-to-day relationships and ensuring long-term client satisfaction
- Develop and execute robust account plans with actions and strategies to grow wallet share.
- Drive account growth through proactive upselling, modernization and technology refreshes, cross-selling of products and services tailored to client needs
- Develop and execute strategic account plans to meet revenue targets and expand engagement across departments (e.g., Facilities, Nursing, School Superintendents, IT, Finance, Loss Prevention, C-suite)
- Monitor account performance, track KPIs, and resolve issues with a client-centric, solution-oriented approach
- Respond to qualified RFPs and assist in preparing tailored proposals and presentations for prospective clients
- Develop and maintain industry relationships with consultants, contractors, and manufacturers to support client development
- Represent the company at trade shows and participate in local associations to stay visible and build pipeline opportunities
- Ensure compliance with company policies, procedures, and standards in all account management and client-facing activities
Solution Design & Technical Sales
- Conduct on-site physical surveys to assess client needs
- Design systems in alignment with client requirements and company standards
- Clearly communicate complex technical concepts and services in a consultative, client-friendly manner
- Prepare and deliver customized sales presentations and proposals that translate product features into tangible business benefits
Cross-Functional Collaboration
- Partner with internal teams (Sales, Marketing, Customer Success, Operations, Finance) to deliver client value
- Provide strategic insights and account feedback to support product development and go-to-market strategies
- Collaborate with Marketing to create and implement account-specific campaigns and initiatives
Market Intelligence & Strategy
- Stay informed on industry trends, competitive activity, and market dynamics impacting key accounts
- Share insights and strategic recommendations with leadership to support broader business planning and strategy
Basic Qualifications: - Bachelor's degree in Business, Marketing, or related field (or equivalent experience)
- 7+ years of sales or account management experience
- Experience with the use of construction documents, such as transmittals, RFI, specs, drawing packages, and AIA billing
- Proven track record of meeting or exceeding sales quotas
- Understanding of job financial reports and the ability to control costs in the handling of large projects
- Strong negotiation, relationship-building, and presentation skills
- Excellent organizational and time-management abilities
- Proficiency with CRM systems (Salesforce or similar) and MS Office Suite
- Capable of translating complex technical concepts into understandable terms for non-technical audiences
- Customer facing activities make up 75% of their time
Disclaimer: This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required. The employer has the right to revise this job description at any time. The job description is not be construed as a contract for employment.
