Atlassian

Account Executive, Public Sector - Higher Education

Atlassian$121K — $191K *
US-AnywhereRemote
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years of software sales experience in Higher Education with a focus on strategic account management.
  • Established relationships with Universities, Solutions Partners, and Resellers.
  • In-depth knowledge of contracts and procurement vehicles relevant to higher education.
  • Successful track record in customer-first SaaS organizations.
  • Strong consultative approach when engaging with enterprise customers.
  • Proficient with CRM, Pipeline Management, and Analytics tools.
  • A passion for challenging the traditional Sales Model and improving sales processes.
  • Experience advising C-level customers to drive strategic outcomes.

Responsibilities

  • Understand customer needs and how they use Atlassian's products.
  • Nurture existing relationships and build new ones with key stakeholders.
  • Drive account planning, client management, and value creation through strategic initiatives.
  • Lead customer account direction and coordinate support across functions.
  • Serve as a bridge between product executives and customers to influence roadmap decisions.
  • Organize resources creatively to meet customer requirements effectively.
  • Support customers' transition to Atlassian's cloud offerings.

Benefits

  • Wide range of health and wellbeing resources.
  • Paid volunteer days to engage with the local community.
  • Comprehensive perks package designed for employee and family support.
Full Job Description
Overview

Responsibilities

Responsibilities

As a Public Sector (Higher Education) Account Executive you are responsible for deeply understanding your customers and how they are leveraging Atlassian's suite of products. You will be nurturing and growing existing relationships and working diligently to build new ones. Through strategic account planning, client management, and consistent demonstration of value creation, you will drive the execution of our profound goals, most notably our customers migration to our cloud offering.

At the same time, you will be the customer account lead, setting direction and guiding orchestration for all of our support and cross functional teams who engage with our customers on their journey with Atlassian, such as Channel Partners, Solutions Engineers, and more. You will be a critical liaison between our executives in product and engineering and our customers to help guide direction of future roadmap and constantly improve our customer experience.

Are you customer-obsessed and creative? Can you effectively organize resources to meet the needs of our customers? Do you love the Enterprise Sales process and can help us apply your knowledge to the Atlassian sales model? If so, we'd love you on our team!

This is a career changing opportunity for the right Enterprise professional. You would report directly into the Director of SLED Sales.

Qualifications

  • 6+ years experience of software sales experience in the Higher Education segment, focusing on strategic account management

  • Strong relationships with Universities, Solutions Partners, and Resellers

  • Deep knowledge of contracts and procurement vehicles

  • Experience with achieving success in customer-first SaaS organizations

  • You excel when engaging directly with enterprise customers with a consultative, relationship-oriented approach

  • Experience using CRM, Pipeline Management, and Analytic tools

  • You are someone who wants to challenge the traditional Sales Model and improve sales processes.

  • You love working cross-departmentally, take the initiative to get stuff done, try new things and are willing to be an advocate and voice for the public sector business

  • Experience working with and advising C-level customers and stakeholders to drive outcomes

It would be great if you also had:

  • Experience transitioning customers from traditional “on premise” deployment models to certified SaaS solutions

  • Entrepreneurial spirit combined with experience navigating the cross-departmental ecosystem of a larger, matrix organization

  • Background in some or all of Atlassian’s products

  • Experience selling DevSecOps or ITSM solutions

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience.

In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: 146,700 USD - 191,525 USD

Zone B: 132,030 USD - 172,373 USD

Zone C: 121,761 USD - 158,966 USD

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.

About Atlassian

Atlassian is a leading provider of collaboration, development, and issue tracking software for teams. With over 194,000 customers worldwide, including 85 of the Fortune 100, Atlassian is changing the way teams work. Our products help teams organize, discuss, and complete shared work. Atlassian has a unique business model that allows us to deliver software to teams of all sizes, from small startups to large enterprises. Our products are available on a subscription basis, with no upfront fees or long-term commitments. Atlassian was founded in 2002 and is headquartered in San Francisco, California.
Learn more about Atlassian
Size
6,433 employees
Market Cap
$31.9 billion
Industry
Net Income
-$1.1 billion
Founded
2002
5 Year Trend
+34.9%
Revenue
$1.8 billion
NASDAQ

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