Candid

Account Executive - New York

Candid$115K — $125K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of B2B sales experience in the clear aligner industry
  • Bachelor's degree or equivalent experience
  • Valid driver's license with access to a reliable vehicle
  • Understanding of cash flow analysis, ROI, and P&L discussions
  • Ability to engage in clinical conversations regarding products
  • Willingness to travel extensively, 60% overnight required
  • Proficient in Microsoft Office, Google applications, and CRM systems, ideally Salesforce

Responsibilities

  • Identify and engage prospective dentists and practices
  • Conduct interactive demos at lunch and learn sessions
  • Manage onboarding process for new clients
  • Build and maintain strong client relationships
  • Analyze client performance to identify growth opportunities
  • Stay updated on industry trends and competitive offerings
  • Collaborate with marketing to provide clients with educational resources

Benefits

  • Stock option plan to share in the company's success
  • Unlimited PTO for flexible time off
  • Work from home stipend to support remote work
  • Comprehensive health coverage including medical, dental, and vision
  • Generous parental leave policy
  • Significant discounts on customized treatment plans and aligners
  • Opportunities for professional growth alongside experienced colleagues
Full Job Description
The Account Executive (AE) will play a crucial role in driving business growth by identifying and engaging with prospective dentists/practices, conducting informative and engaging demos (lunch and learns), facilitating the onboarding process, and nurturing existing relationships to enhance their clear aligner business. The ideal candidate possesses exceptional communication, relationship-building skills, and a passion for helping healthcare professionals succeed.

This outside sales role will own the New York City territory. Candidates must be located in NYC.

What You'll Do
  1. Prospecting and Lead Generation
    • Identify potential dentists and practices that align with our target market
    • Conduct research to understand the needs and preferences of prospective clients
    • Develop and maintain a robust pipeline of leads through various channels, including referrals, industry events, and online research
  2. Demos (Lunch and Learns)
    • Organize and conduct informative and engaging lunch and learn sessions for prospective dental practices
    • Present the benefits and advantages of our clear aligner solutions, highlighting their clinical and financial value
    • Address questions, concerns, and objections effectively during the presentation
    • Provide comprehensive and tailored information to showcase how our products can enhance their practice's orthodontic offerings
  3. Client Acquisition and Onboarding
    • Collaborate with the sales team to strategize and execute effective approaches for converting leads into signed clients
    • Manage the end-to-end onboarding process, ensuring a seamless integration for new clients
    • Assist practice staff in understanding product features, pricing, and contractual terms
    • Coordinate with internal teams to ensure the successful integration of our clear aligner solutions into the client's practice
  4. Account Management and Growth
    • Build strong, long-lasting relationships with clients, becoming a trusted advisor and point of contact
    • Regularly engage with existing clients to assess their needs, address any concerns, and identify opportunities for growth
    • Collaborate with the marketing team to provide clients with relevant educational materials, updates, and resources
    • Analyze client performance data and provide insights to help clients maximize the potential of their clear aligner business
  5. Market and Industry Knowledge
    • Stay informed about industry trends, competitive offerings, and emerging technologies
    • Continuously enhance product knowledge and sales techniques to effectively communicate value propositions to clients


What You'll Need
  • Business-to-business (B2B), clear aligner outside sales experience
  • College degree or equivalent experience
  • Valid driver's license and access to a reliable vehicle
  • Business & Marketing knowledge: Ability & comfort having business discussions (Cash Flow Analysis, ROI, P&L) and asking the right business questions
  • Comfort with having clinical discussions regarding Candid products
  • Travel Requirements - extensive travel required within your region, including ~60% overnight travel
  • Proficiency with Microsoft Office and Google applications. Experience with a CRM system, Salesforce preferred


Pay & Perks
  • Competitive compensation
  • Stock option plan to give our employees a direct stake in Candid's success
  • Unlimited PTO to give our employees a little extra R&R when they need it
  • Work from home stipend
  • Comprehensive health coverage (medical, dental, vision) and generous parental leave
  • Significant discount on our customized treatment plans and aligners
  • You will grow a lot here. You'll be surrounded by employees with deep experience in their field, who have a strong passion for doing great work and constantly learning


The base salary for this role is $115,000 - $125,000. Our salary ranges are based on paying competitively for our size and industry and are one part of the total compensation package that also includes equity, benefits, and other perks. To determine our range, we consider as many of the following data points as are available to us: external market salary survey data, experience level, skillset, and balancing internal equity relative to our other employees. We include equity in our compensation packages because we believe our employees should have the option to purchase ownership in the company and benefit from what we hope will be a lot of upside growth. We expect the majority of the candidates who are offered roles at Candid to fall healthily throughout the range based on these factors.

Curious how you're wired? We are, too. As part of our interview process, you'll complete a quick Culture Index assessment designed to give us a snapshot of your natural work style, strengths, and motivators. It takes about 7 minutes; there are no right or wrong answers, and we use it as one of many inputs to understand how you'll thrive at Candid - not to decide whether you're "right" or "wrong" for the role. You'll receive a follow-up email with a link to complete the survey.

About Candid

Candid is an American company that provides clear teeth aligners directly to consumers. The company was founded in 2017 and is headquartered in New York City. Candid uses 3D imaging technology to create custom aligners for each customer. The company has raised over $60 million in funding and has expanded its services to include teeth whitening and orthodontic care. Candid has been recognized as one of the fastest-growing companies in America by Inc. Magazine.
Learn more about Candid
Size
50 employees
Industry
Founded
2017

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