Account Executive, Hospitality

Fullsteam Operations LLC

$96K — $120K *
US-Anywhere
+ 2 other locationsRemote
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Marketing, Technology, or related field preferred.
  • 3+ years of experience in hospitality software sales, ideally in SMB and mid-market segments.
  • Strong understanding of complex customer requirements and ability to navigate complex sales cycles.
  • Proven proficiency in negotiation and closing deals effectively.
  • Familiarity with core business management solutions and ability to learn new products quickly.
  • Excellent communication, presentation, and interpersonal skills.
  • Strong knowledge of Microsoft Office, CRM software, and sales tools.

Responsibilities

  • Identify and prospect potential clients through various channels like cold calling, email, networking events, and social media.
  • Conduct needs analysis and discovery with clients to tailor software solutions to their unique requirements.
  • Build and maintain relationships with clients, serving as the primary contact throughout the sales cycle.
  • Negotiate contract terms and pricing, ensuring compliance with cross-functional teams.
  • Maintain accurate sales records and manage a sales pipeline to meet targets.
  • Collaborate with internal teams to align strategies and ensure a seamless customer experience.
  • Stay informed about industry trends and market developments to effectively position solutions.

Benefits

  • Flexible remote work opportunity within the U.S. or Canada.
  • Engage in a collaborative environment across multiple departments.
  • Opportunity to shape the company's growth through strategic sales efforts.
  • Continuous learning and adaptation in a fast-paced sales environment.
Full Job Description
This is a remote role that can be located in the United States or Canada.

As an Account Executive at WebRezPro, part of the Fullsteam organization, you will be a key driver of the organization's growth by specializing in new logo software and services sales.

Primary Responsibilities:
  • Identify and prospect potential clients through various channels, including cold calling, email campaigns, networking events, and social media platforms.
  • Conduct in-depth needs analysis and discovery with prospective clients to understand their pain points and business goals. Tailor software solution presentations and demos to address their unique requirements with a customer centric and value-driven approach.
  • Build and maintain relationships with perspective clients, serving as their primary point of contact throughout the sales cycle.
  • Negotiate contract terms and pricing with clients, working closely with the cross-functional teams to ensure compliance and mutual agreement.
  • Maintain an accurate record of sales activities, leads, and opportunities in the CRM system. Develop and manage a sales pipeline to achieve monthly, quarterly, and annual targets. Leverage sales dashboards to understand where to focus your time and activities.
  • Collaborate closely with internal teams, including leadership, marketing, product management, and customer success, to align strategies and ensure a seamless customer experience.
  • Stay informed about industry trends, competitor activities, and market developments. Utilize this knowledge to position the solution effectively and provide insights to clients.
  • Provide regular sales forecasts, reports, and updates to management, highlighting progress, challenges, and opportunities.

Skills & Competencies:
  • Highly driven and self-motivated, with a hunter mentality and a passion for understanding prospects' needs, matching those needs to solutions and achieving sales targets.
  • Ability to analyze market trends, customer data, and sales metrics to inform strategy and decision-making.
  • Excellent communication, negotiation, presentation, closing, and interpersonal skills.
  • Proficiency in negotiation and the ability to close deals effectively.
  • Familiarity with core business management solutions and the ability to quickly learn new products.
  • Ability to understand complex customer requirements and navigate complex sales cycles.
  • Ability to work independently, manage multiple tasks, and thrive in a fast-paced, target-driven environment.
  • Strong interpersonal skills with the ability to build and maintain relationships with clients and internal stakeholders.
  • Outstanding knowledge of Microsoft Office, Experience using CRM software and proficiency in sales tools and technologies.
  • Fast and adaptive learner who keeps up with latest technology and market trends.
  • Driven by achieving and exceeding targets, with a strong focus on results.

Minimum Qualifications:
  • Bachelor's degree in Business, Marketing, Technology, or a related field preferred.
  • 3+ years of experience in hospitality software sales, preferably within the SMB and mid-market segments.
  • Willingness to travel as needed to meet clients and attend industry events.


On-Target Earnings (OTE): $96,000-$120,000 USD/ $104,000-$140,000 CAD

Includes base salary plus commission.

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