About the teamThe Product Sales team at Plaid is a specialist, solutions-focused sales organization responsible for driving adoption and growth of Plaid's emerging products across both new and existing customers. This team plays a critical role in scaling products, translating customer needs into commercial opportunities, and accelerating Plaid's next phase of growth through consultative, value-driven selling.
About the roleIn this role, you will own the full sales cycle for Plaid's Fraud solutions, driving new business and expansion within existing customers. You will act as a subject matter expert across fraud, risk, and identity verification, partnering closely with Account Management, Product, and Go-To-Market teams to identify high-impact use cases and deliver measurable customer value.This role is ideal for a self-starting seller who operates with ownership, thinks ahead, anticipates risk, and takes proactive action, while embracing a collaborative, win-as-a-team approach with fellow sellers and cross-functional partners.
Responsibilities- Own new business and expansion revenue for Plaid's Fraud and Identity solutions across a defined territory.
- Build deep customer relationships and clearly articulate the business value and impact of Plaid's solutions.
- Execute end-to-end sales cycles, from discovery and pipeline generation through negotiation and close.
- Go deep and wide within customer and prospect accounts to uncover use cases, build champions, and drive adoption.
- Partner closely with Sales Development, Account Management, and cross-functional account pod members to win as a team.
- Act as a subject matter expert in fraud, risk, and identity verification, bringing market insight into customer conversations.
- Proactively identify and mitigate deal and customer risks to keep opportunities moving forward.
- Maintain accurate pipeline management and forecasting to support predictable revenue outcomes.
Qualifications- 5+ years of experience in a quota-carrying direct sales role, with a strong track record of attainment
- Demonstrated experience selling fraud, risk, identity verification, or adjacent fintech solutions to technical and business buyers.
- Proven ability to drive new business and expansion revenue in a quota-carrying role.
- Experience navigating multi-stakeholder sales cycles and building consensus across technical, product, and executive audiences.
- Strong customer discovery and value-based selling skills, with the ability to translate complex problems into clear business outcomes.
- Highly collaborative mindset with experience interest in pod-based or cross-functional sales models.
- Self-starting approach with the ability to anticipate challenges, and move deals forward independently.
- Strong pipeline management, forecasting discipline, and comfort operating in fast-paced, growth-oriented environments.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
