Drive Strategic Growth with Enterprise CustomersGTT is hiring an Account Director to lead high value customer relationships and drive revenue growth across enterprise accounts. This is a strategic sales role focused on expanding adoption of GTT's cloud networking and secure connectivity solutions including SD WAN, SASE and managed network services. You will partner with senior stakeholders to deliver measurable commercial outcomes and long term value.
About the role You will own a portfolio of strategic enterprise customers, developing account plans that drive retention, growth and customer success.
Location:Our ideal candidate will reside within the Boston, MA area or within the New England Region.
Key responsibilities:
- Own and grow strategic enterprise customer relationships across assigned accounts
- Drive adoption of GTT solutions including SD WAN, SASE, Internet and cloud networking
- Develop and execute long term account strategies focused on retention and revenue expansion
- Identify cross sell and upsell opportunities aligned to customer priorities
- Translate business needs into scalable network and security solutions
- Lead executive level conversations, business reviews and strategic planning sessions
- Collaborate with Solutions Consulting, Marketing and Customer Success teams to deliver outcomes
- Maintain accurate pipeline, forecasting and account activity within CRM systems
- This role suits someone who enjoys building trusted relationships, navigating complex sales cycles and delivering consistent commercial growth.
What we're looking for Essential: - Our ideal candidate resides in the Greater Chicago area, or within the Twin Cities area of Minnesota.
- 5 to 7 years of enterprise account management experience in B2B technology, IT services or telecommunications
- Strong experience selling cloud networking or secure connectivity solutions such as SD WAN, SASE or WAN
- Proven ability to manage complex commercial relationships and drive revenue growth
- Experience engaging and influencing senior stakeholders
- Strong commercial acumen, negotiation skills and strategic planning ability
- Proficiency using CRM platforms
Nice to have: - Experience working with global or multinational enterprise customers
- Demonstrated ability to lead virtual or cross functional teams
- Strong understanding of enterprise networking and security trends
Our Commitments: - Adaptive Mindset: We meet change head-on to build the capabilities we need now. We take personal ownership of our professional development to keep pace with change and actively drive it.
- Collective Impact: We treat innovation as a team sport, working powerfully together to create extraordinary impact. We collaborate openly and with a shared purpose and amplify our unique human strengths to solve complex challenges that technology alone cannot.
- Customer Ownership: We own our customers' success, whether an internal stakeholder or an external client. We take full accountability, anticipate their needs and create smooth experiences to build trust with every touchpoint. In an automated world, personal ownership is GTT's competitive edge.
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