Account Director, Social & Content

Rethink

• $110K — $120K *
Media
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of experience in social media strategy and content leadership, preferably in an agency or large client brand.
  • Experience managing multi-brand portfolios and leading cross-office creative teams.
  • Strong understanding of bilingual social deployment, especially in the Quebec market.
  • Exceptional skills in client presentation and strategic narrative formulation.
  • Native fluency in both French and English for Montreal candidates, with in-depth knowledge of Quebec culture.

Responsibilities

  • Direct social media strategy and channel oversight across major platforms including Meta, Instagram, YouTube, TikTok, and X.
  • Align brand activities with U.S. and Global content calendars while incorporating Canadian-specific campaigns.
  • Oversee paid social strategies to amplify high-performing organic content during key campaign periods.
  • Ensure seamless integration with partner agencies, enhancing content workflows across teams.
  • Collaborate with PR/Comms to synchronize earned media strategies with social efforts.
  • Act as a mentor to a diverse social media team, promoting a culture of growth and innovation.
  • Manage social budget and staffing resources across Toronto and Montreal.

Benefits

  • Competitive compensation and benefits, including enhanced mental health resources.
  • Employee perks that promote work-life balance.
  • Supportive and inclusive workplace culture.
  • 'No client meeting Mondays' policy to enhance productivity.
  • Flexible hybrid work environment.
  • Participation in Rethink's national DE&I initiatives.
  • Opportunities for professional growth and training.
Full Job Description
The Director, Social & Content is responsible for leading the overarching social channel oversight, strategy, and content delivery across brands in English. They will champion high-standard execution across major platforms (Meta, Instagram, YouTube, TikTok, X), direct agency integration, and align brand social strategy with reveals and Canadian cultural moments.

The Opportunity

Strategic Social Leadership & Channel Oversight
  • Direct comprehensive social strategy and channel management across all brand handles in EN and FR, including Meta, Instagram, YouTube, TikTok, and X.
  • Oversee alignment with U.S. and Global content calendars, strategically layering in Canadian-specific programs, reveals, and events.
  • Direct paid social strategy to boost high-performing organic content and maximize reach across campaign priority periods.
  • Escalate concerns to communications and public relations to manage risk across social channels.

Agency Integration & PR Alignment
  • Drive agency integration across partner agencies, and Rethink ensuring seamless content workflows and cross-agency alignment.
  • Work in close partnership with PR/Comms counterparts to align earned media strategies with organic social amplification.
  • Serve as trusted advisor to senior marketing and communications stakeholders.

Support Best-in-Class Work & Event Activation
  • Act as a content springboard, elevating ideas using the CRAFTS framework.
  • Guide social amplification strategies for major sponsorships and events.
  • Oversee overall account budget control, staffing resources across Toronto and Montreal, and account health.

Nurture & Support High-Performing Teams
  • Mentor and motivate a multi-office social team in Toronto and Montreal by creating a psychologically safe environment that fosters growth and inspiration.
  • Conduct annual platform audits, set team benchmarks, and continuously evolve agency best practices.

What you'll bring:
  • 7+ years of social media, strategy, and content leadership experience within an agency or major client brand.
  • Proven experience managing multi-brand portfolios and cross-office creative teams.
  • Strong understanding of bilingual social deployment and Quebec market nuances (mandatory for Montreal candidates).
  • Exceptional client presentation and strategic narrative capabilities.
  • For Montreal candidates: Native fluency in French and English with deep knowledge of Quebec culture.

The Benefits
  • Competitive compensation and benefits, including added mental health benefits
  • Variety of employee perks
  • Great work culture
  • No client meeting Mondays
  • Hybrid work environment
  • Access to Rethink's national DE&I committee and working groups
  • Growth and training opportunities


The interviewing process at Rethink:

  • Screen with Talent Acquisition
  • First and second round interviews with Hiring Leads
  • Third rounds interviews with cross-functional teammates
  • References
  • Offer


Location: 720 King St. Toronto, ON
Target start date: Dec. 1st
Salary: $110K - $120K per year.
Final compensation will be based on a candidate's experience, skills, scope of responsibility, internal equity, and business needs.

We truly appreciate everyone's interest but only those selected for an interview will be contacted.

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