Account Director, NeoCloud

Lumen

• $120K — $160K *
US-AnywhereRemote in United States
Telecommunications & Hardware
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years in technology, telecommunications, or cloud sales
  • Expertise in consultative and business outcome-based selling
  • Proven track record in managing complex sales from prospecting to close
  • Strong presentation skills to influence executive-level decision-makers
  • Experience with CRM platforms for pipeline management
  • Knowledge of AI/ML and digital infrastructure trends

Responsibilities

  • Develop and expand relationships with AI and cloud customers
  • Create account strategies to drive revenue growth
  • Lead complex sales cycles from prospecting to negotiation
  • Build relationships with executive and technical stakeholders
  • Collaborate with teams to create innovative solutions
  • Maintain forecasting accuracy and pipeline discipline
  • Provide market intelligence and insights to leadership

Benefits

  • Comprehensive health, life, and voluntary lifestyle benefits
  • Supports physical, mental, emotional, and financial wellbeing
  • Opportunity to discuss bonus structure during the selection process
Full Job Description
The Role

We're looking for a driven sales professional to identify, build, and close opportunities with some of the fastest-growing AI/LLM and Neo Cloud companies in the market. In this role, you will develop trusted relationships with executive and technical decision-makers while helping customers scale mission-critical AI workloads through innovative networking, connectivity, and infrastructure solutions. You will create and execute strategic account plans that drive new revenue, expand existing business, and deliver measurable customer outcomes. This is a high-impact opportunity for a seller who thrives in a fast-paced environment, values autonomy, and wants to partner with organizations shaping the future of AI.

The Main Responsibilities

  • Develop and expand strategic relationships with existing and prospective AI, LLM, and Neo Cloud customers to drive revenue growth and customer retention.
  • Create and execute account strategies that identify new opportunities, accelerate pipeline growth, and increase share of wallet within assigned accounts.
  • Lead complex sales cycles from prospecting through negotiation and close, consistently achieving or exceeding revenue objectives.
  • Build trusted advisor relationships with executive and technical stakeholders, including founders, infrastructure leaders, cloud architects, and AI platform teams.
  • Collaborate with cross-functional teams to design and position innovative solutions that address customer business and technology challenges.
  • Maintain forecasting accuracy and pipeline discipline through proactive opportunity management and executive-level account planning.
  • Provide market intelligence and customer insights to leadership, including competitive activity, organizational changes, and emerging technology trends.
  • Partner with delivery and support teams to ensure successful customer outcomes, long-term adoption, and expansion opportunities.


What We Look For in a Candidate

Minimum
  • Requires at least 50% or more of time conducting sales activities outside of the office.
  • 7 years of technology, telecommunications, cloud, infrastructure, or related B2B sales experience.
  • Demonstrated expertise in consultative and business outcome-based selling methodologies.
  • Proven ability to manage complex sales opportunities from prospecting through negotiation and close.
  • Strong written, verbal, and formal presentation skills with the ability to influence executive-level decision-makers.
  • Consistent track record of meeting or exceeding sales quotas and revenue objectives.
  • Self-motivated and results-oriented with the ability to work independently in a dynamic environment.
  • Experience using CRM platforms for pipeline management, forecasting, and account planning.
  • Experience selling cloud, networking, data center, AI infrastructure, managed services, or related technology solutions.
  • Experience working with AI/ML, cloud, infrastructure, platform engineering, or technical stakeholder groups.
  • Salesforce experience.
  • Proficiency with Microsoft Outlook, Word, Excel, and PowerPoint.
  • Knowledge of emerging AI, cloud, and digital infrastructure market trends.


#ProjectVelocity

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$109,649 - $146,192 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY
$115,133 - $153,507 in these states: CO HI MI MN NC NH NV OR RI
$120,617 - $160,812 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's:Benefits
Bonus Structure

#LI-Remote

What to Expect Next

Requisition #: 343688

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