Visa Inc

Accommodations Consultant

Visa Inc$95K — $153K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 5-7 years of experience in accommodations or related HR functions.
  • Proven knowledge of legal considerations for workplace accommodations.
  • Strong case management skills with an ability to assess complex situations.
  • Excellent communication skills, capable of educating diverse audiences.
  • Experience with process improvement initiatives in HR settings.

Responsibilities

  • Serve as the primary contact for employees requesting workplace accommodations.
  • Manage entire accommodation case cycle from intake to follow-up.
  • Educate teams on accommodation processes and legal responsibilities.
  • Coordinate accommodations for employees returning from leave.
  • Track accommodation metrics to drive compliance and improvement.
  • Lead audits of accommodation cases for consistency and compliance.
  • Provide guidance to Accommodation Specialists on complex cases.

Benefits

  • Comprehensive Medical, Dental, and Vision insurance options.
  • 401(k) plan with company contributions.
  • Flexible Spending Account (FSA) and Health Savings Account (HSA) available.
  • Life insurance coverage.
  • Paid Time Off and a Wellness Program.
Full Job Description
Job Description

The Accommodations Consultant supports the Global People Solutions team, serving as the primary contact for employees navigating workplace accommodations operations globally and provides guidance and expertise to the Accommodations operations team. This role additionally balances day-to-day case management with project work, driving continuous improvement and ensuring a consistent, compliant, and positive employee experience. The Consultant will partner closely with Legal, Employee Relations, People Business Partners, and business leaders, while helping to elevate team capability and operational excellence.
Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

Serve as the first point of contact for employees requesting medical or religious accommodations; conduct the interactive process and make determinations in partnership with business leaders and People Business Partners
Perform end-to-end case management for accommodations, including intake, assessment, determination, and follow-up
Educate employees and managers on accommodation processes, legal considerations, and responsibilities.
Support employees returning from leave, coordinating accommodations as needed for successful reintegration.
Track and report on accommodation metrics to ensure SLA adherence and continuous improvement.
Lead quality reviews of accommodation cases to ensure compliance, consistency, and audit readiness.
Act as the primary escalation point for complex and sensitive accommodation cases, including medical, religious, return-to-work requests.
Serve as a go-to resource for Accommodation Specialists, providing guidance on case strategy, documentation, and stakeholder communication.
Contribute to process improvement initiatives, including enhancements to ServiceNow and Workday workflows.
Develop and update playbooks, templates, and training materials to standardize practices.

U.S. Applicants Only
The estimated salary range for this position is $95,300.00 to $ 153,000.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Work Hours

Varies upon the needs of the department.

Travel Requirements

This position requires travel 5-10% of the time.

Mental/Physical Requirements

This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

About Visa Inc

Visa Bureau is an independent immigration information service providing information to individuals, families and businesses wishing to live and work or relocate staff to America, Australia, Canada, New Zealand and the UK. Based in California, Visa Bureau ensures readers are given the most up to date information concerning immigration and visa policy. VisaBureau.Co is the most popular Global Migration resources families and individuals dreaming of Immigrating to a New Country. Visa Bureau contains information on making a successful move to including Eligibility, Visas, Jobs, Timeframe & Cost.

Visa Inc Careers

Join the global team at Visa Inc, a leader in digital payments, and propel your career forward with a company known for innovation, leadership, and a commitment to diversity and growth. At Visa, we are not just a payments company; we are an engine for progress, powering inclusive and sustainable commerce worldwide.

Work You'll Do

At Visa Inc, you'll be part of a dynamic team that's dedicated to making a difference. Whether you're looking for job opportunities in technology, marketing, finance, or customer service, Visa offers a range of positions that allow you to contribute to our mission of connecting the world through the most innovative, reliable, and secure payment network.

Innovate and Lead

Join a culture of innovation where your ideas can change the way the world pays and moves money. With Visa, you'll work alongside industry experts to develop solutions that enhance customer experiences and drive economic growth. Our leadership is committed to providing you with the tools and training needed to excel.

Grow Your Career

Visa Inc is committed to the professional growth of every team member. With comprehensive benefits, competitive employment packages, and opportunities for advancement, Visa empowers you to shape your career path. From internships to leadership roles, the potential for growth is limitless.

Diversity and Inclusion

At Visa, we believe our strength lies in our diversity. We are dedicated to fostering an inclusive environment where everyone is respected, and every voice is heard. Through diversity training and a commitment to equitable hiring practices, we ensure that all team members have the opportunity to succeed.

Networking and Professional Development

Enhance your skills and expand your professional network through Visa’s global community. Participate in networking events, workshops, and seminars that are designed to bolster your industry knowledge and connect you with professionals across the globe.

Benefits and Culture

Visa Inc values the well-being of its employees. Enjoy a robust package of health, financial, and lifestyle benefits that support you and your family. Our culture promotes work-life balance, encourages curiosity, and supports the continuous pursuit of knowledge and excellence.

Join Our Team

Explore the exciting job opportunities at Visa Inc and discover how your skills and passions align with our mission. Prepare your resume, sharpen your interview skills, and get ready to embark on a rewarding career journey.

Stay Connected

Keep up to date with the latest at Visa Inc: - **Search Visa Jobs**: Find open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. - **Read Careers Blog**: Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. - **Job Alert Emails**: Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. See what exciting and rewarding opportunities await. At Visa Inc, your career is a journey of endless possibilities. Join us and be part of a team that is transforming the future of payments.
Learn more about Visa Inc
Size
21,500 employees
Market Cap
$387 billion
Industry
Net Income
$10.7 billion
Founded
1958
5 Year Trend
+9.8%
Revenue
$21.4 billion
NASDAQ

Similar Jobs

More Jobs at Visa Inc

More Business Services Jobs

Find similar Accommodations Consultant jobs: