Posting DetailsBefore applying, be sure to read the "Application Procedure" section below.
Posting Summary
Job Title Academic Services Coordinator, Academic & Career Pathways (ACP)
Type of Assignment Classified/Staff
Assignment Category Regular Position
Position Details One regular, full-time position, 40 hours per week, 12 months per year, primarily based at the Oceanside Campus. The normal work schedule will be 8:30 a.m. to 5:00 p.m., Monday through Friday. Some evening hours and weekends may be required to meet departmental needs and to support programming designed for adult learners.
The individual selected for this position will also support efforts at the San Elijo and Community Learning Center (CLC) campuses and may be required to travel to those locations for events, presentations, and workshops.
Upon successful completion of the probationary period, and with departmental approval, the individual may be eligible to work remotely up to one day per week.
This position is subject to assignment at any district facility during any hours of operation.
The first-level interviews with the screening and interview committee will be conducted via Zoom. The second-level interviews may be conducted in person or via Zoom.
REMOTE WORK:MiraCosta College supports flexible work arrangements to promote work-life balance. Eligible positions may offer telework (remote work) options based on operational needs and policy guidelines. Telework is not guaranteed, and probationary or temporary employees require vice president approval. Full-time telework is not permitted; all employees are expected to maintain regular weekly on-campus presence.
RESIDENCY REQUIREMENT: MiraCosta College
Board Policy 7800: Employee Residency requires all classified staff, administrators, and temporary/hourly short-term employees to maintain and permanently reside in a principal place of residence in the state of California that is within two hundred (200) road miles from the employee's regularly assigned district worksite.
The District may consider an individual's request to temporarily reside outside the State of California or beyond the 200-mile limit on a case-by-case basis, provided it does not exceed 12 consecutive months.
Location City Oceanside, Cardiff, and/or Carlsbad
Location State California
Salary Range 26
Compensation Starting at $87,874per year (range 26, step 1), with annual salary step increases up to step 5.
Benefits MiraCosta College offers an array of benefits to eligible employees:
- The district covers 100% of the costs for medical, dental, and vision insurance for eligible employees and their dependents.
- $100,000 Life Insurance Policy
- Up to $250 of monthly benefit credits to help pay for various voluntary benefit options, such as supplemental life insurance, disability coverage, dependent care flexible spending account (FSA), & Health Reimbursement Arrangement (HRA).
- Vacation, Sick Leave, and up to 18 Paid Holidays
- State Pension System Retirement Benefits (CalPERS)
- Free and Confidential Employee Assistance Program
- Wellness Program
- Participation in the District's Early Retirement Program
- Professional Development Opportunities
- Tuition Fee Reimbursement
Position Term in Months 12
Application Procedure To be considered for this position, you must upload all required documents directly into the online application system, complete the application process, and receive a confirmation number no later than 11:59 PM on the posted closing date.1. Application in which you list all relevant experience.
(Do not write "see resumé") 2. A cover letter addressed to the "Screening and Interview Committee" specifically describing how your experience aligns with the Essential Duties, Other Duties, and Desirable Qualifications.
3. A current resumé or curriculum vitae summarizing your educational background and experience.
4. Transcripts of college coursework that provide evidence of meeting the minimum qualifications as stated in this job posting. Unofficial or legible photocopies are acceptable.
If a degree(s) was earned, the transcripts must state that the degree was awarded. Any degree/coursework used to satisfy the minimum qualifications must be from a postsecondary institution accredited by an accreditation agency recognized by either the U.S. Department of Education or the Council on Postsecondary Accreditation.
If your degree(s) is from a college or university outside of the United States, you must submit a detailed evaluation from a professional evaluation agency.
Click here to view a list of agencies approved by the California Commission on Teacher Credentialing. Transcripts or translations in English still require an evaluation to show the U.S. equivalence of your degree.
Applications will be reviewed for up to four weeks following the closing/first screening date. Applicants selected for interview will be contacted by phone; those not selected for interview will be notified by e-mail.
Offer of employment to the person selected for this position is contingent upon 1) successful completion of a pre-placement physical exam at district expense; 2) submission of a current tuberculosis test clearance; 3) proof of eligibility to work in the United States; 4) fingerprint clearance; and 5) approval by the Board of Trustees.
Retired STRS members are not eligible for this position.
Basic Function Under general supervision, support Guided Pathways initiatives through student intake, program
specific guidance and referrals to campus resources for the Languages, Communications, and Humanities Success Team and Fast Track Programs for adult learners (e.g., Focused Format Programs at San Elijo, REACH Certificates); apply an equity-minded approach to assist disproportionately impacted students; provide specialized support to ACP Success Teams such as coordinate events, occasionally leading planning efforts, provide administrative support, maintain program data; support marketing, inquiry follow up , and communication campaigns through the use of TargetX; perform related duties as assigned.
Distinguishing Characteristics An Academic Services Coordinator is differentiated from a Program or Operations Supervisor in that incumbents in the latter classes are responsible for the supervision of full and part-time staff in an assigned department. The Coordinator has limited program budget authority.
California Driver's License Requirement CheckEssential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.
1. Exhibit an equity-minded focus, responsiveness, and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, gender identity, sexual orientation, and ethnic backgrounds of community college students, and employees, including those with physical or learning disabilities, and successfully foster and support an inclusive educational and employment environment.
2. Coordinate the day-to-day operations of assigned area; oversee recruitment, hiring, training and scheduling of students and temporary workers; assign and monitor work for completeness, accuracy, and timely delivery of services to students; monitor workflow and ensure deadlines are met; provide input to supervisor on employee work performance and behaviors.
3. Facilitate the delivery of case-management services to students; assist with career and major research using various modalities; answer questions and explain programs, services, procedures, rules and guidelines; screen for student needs and schedule appointments with counselors and other subject matter experts; connect students to basic needs and learning support resources; elevate concerns as appropriate.
4. Utilize customer relationship management system (CRM) to facilitate case management activities, track student progress, document student interactions, and retrieve reports; review data and analyze trends; identify students in need of intervention, and develop an intervention plan; identify needs for new programs and services, and evaluate the effec-tiveness of current programs and activities.
5. Develop and implement a communication plan to deliver accurate and timely information on student progress to staff, faculty, and relevant stakeholders; disseminate information regarding changes in student academic progress and milestone completion.
6. Assist supervisor with the development and implementation of program specific programming and service delivery; assist with the identification and delivery of program-related professional development opportunities; collaborate with other departments to develop and implement programs.
7. Coordinate meetings including scheduling, equipment and resource procurement, and facilitation.
8. Serve as lead event coordinator for campus-wide and community events; manage logistics of special events, large-scale projects and community outreach events; identify and liaise with employees, participants, vendors, and sponsors; work with campus facilities, campus security and other departments; troubleshoot onsite, proactively resolving issues; identify and recruit speakers.
9. Represent the college, department, or program at events, such as college and job fairs, orientation programs, community events and outreach events targeting program-specific populations; develop and deliver workshops and presentations; develop and maintain relationships with community partners; serve as the point of contact for the program for other departments, community partners, industry professionals, and other educational institutions.
10. Provide administrative assistance to supervisor; generate sensitive and complex reports, documents and personnel documentation; process requisitions and monitor department budgets; authorize expenditures according to established guidelines; perform a variety of complex technical and clerical work.
Other Duties 1. Serve as the functional specialist for program-specific electronic databases and programs; facilitate student, faculty and staff use of systems and programs.
2. Develop communication tools to campus community including posters, social media and other tools used to promote activities.
3. Implement learning strategies and motivational techniques particularly as it relates to supporting students from disproportionately impacted populations in program design.
4. Prepare and administer budgets for specific events as assigned; authorize expenditures according to established guidelines.
5. Provide work direction to student and temporary workers.
6. Perform related duties as assigned.
Knowledge of 1. Instructional disciplines and Student Services program goals, objectives, policies, procedures and practices.
2. College assessment, matriculation and course pre-requisite policies.
3. Principles, methods, and practices applicable to the design and implementation of public relations, outreach, and marketing programs.
4. Applicable sections of the state education code and other applicable laws.
5. The district's student recordkeeping systems, including appointment setting and accessing student test information as applicable to area of assignment.
6. Modern office practices, procedures and equipment including computers and applicable software programs.
7. District organization, operations, policies and objectives applicable to assigned area.
8. Applicable federal, state and local laws, rules and regulations.
9. Principles and practices of sound business communications, including correct English usage, grammar, spelling and punctuation.
10. Basic principles and practices of employee supervision.
11. District human resources policies and labor contract provisions.
Ability to 1. Assign and review the work of student workers and temporary staff.
2. Plan and implement programs and activities in assigned area.
3. Coordinate and implement resources, services and outreach activities to recruit, retain and assist students.
4. Oversee the day-to-day operations, maintenance, activities, and services of assigned area.
5. Recruit and maintain a variety of community partners in order to meet program objectives and interests.
6. Compose clear, co
