Public Service Enterprise Group (PSEG)

9507 IT Consultant

Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, Information Systems, or related field
  • 2+ years of experience in IT operations, infrastructure, or systems administration
  • Strong understanding of ITIL, DevOps, and enterprise monitoring tools
  • Experience with cloud platforms (Azure, AWS, or GCP) and hybrid environments
  • Proven ability to lead cross-functional initiatives and drive operational change
  • Excellent communication, documentation, and stakeholder engagement skills
  • Department of Energy's regulation 10 CFR 810 is required

Responsibilities

  • Analyze, optimize, and document IT operational processes
  • Collaborate with cross-functional teams to improve system uptime and performance monitoring
  • Provide expert guidance on infrastructure upgrades and automation opportunities
  • Support disaster recovery planning, testing, and execution
  • Develop and maintain dashboards and reporting mechanisms for operational KPIs
  • Assist in the design and implementation of ITIL-based frameworks
  • Lead or support operational readiness for new technology deployments
  • Advise on vendor selection and service-level agreements

Benefits

  • Hybrid work location
  • Opportunities for professional development
  • Mentorship programs for skill enhancement
  • Collaborative work environment
  • Access to cutting-edge technology and tools
Full Job Description
Requisition: 84270

PSEG Company: PSEG Services Corp.

Salary Range: $ 79,400 - $ 125,600

Work Location Category: Hybrid

Job Summary

This position is a direct report to the Group Product Manager and will be supporting Nuclear applications and projects. In that capacity, this position is responsible for the following:

Product Consultants are the primary facilitators for product. Product Consultants are responsible for optimizing the value proposition. They anticipate issues and/or complications and respond well to time pressures.

They also work and communicate with a wide range of people - peers, vendors, staff members, broader functional and business leadership, and others.

Lead the effort to execute projects and manage on-boarding and also establish and maintain a collaborative working relationship with selected vendors. Serve as domain specific subject matter expert for Robotic Process Automation product line. Keep abreast of technical advances and best practices in IT.

Job Responsibilities

  • Analyze, optimize, and document IT operational processes including incident management, change control, and service delivery
  • Collaborate with cross-functional teams to improve system uptime, performance monitoring, and root cause analysis
  • Provide expert guidance on infrastructure upgrades, automation opportunities, and operational tooling
  • Support disaster recovery planning, testing, and execution
  • Develop and maintain dashboards and reporting mechanisms for operational KPIs
  • Assist in the design and implementation of ITIL-based frameworks and best practices
  • Lead or support operational readiness for new technology deployments and upgrades
  • Advise on vendor selection, contract evaluation, and service-level agreements (SLAs)
  • Mentor internal teams on operational excellence and continuous improvement


Job Specific Qualifications

  • Bachelor's degree in Computer Science, Information Systems, or related field
  • 2+ years of experience in IT operations, infrastructure, or systems administration
  • Strong understanding of ITIL, DevOps, and enterprise monitoring tools (e.g., SolarWinds, Splunk, ServiceNow)
  • Experience with cloud platforms (Azure, AWS, or GCP) and hybrid environments
  • Proven ability to lead cross-functional initiatives and drive operational change
  • Excellent communication, documentation, and stakeholder engagement skills
  • Department of Energy's regulation 10 CFR 810 is required


Desired
  • Certifications such as ITIL, PMP, or relevant cloud credentials

About Public Service Enterprise Group (PSEG)

PSEG is a diversified energy company. Established in 1903, the company has long had a key role in fueling New Jersey's economy and supporting the state's quality of life. Public Service Electric and Gas (PSE&G) is New Jersey's largest provider of electric and gas service – serving 2.2 million electric customers and 1.8 million gas customers or nearly three out of every four people in the state. PSEG also owns and operates a diverse fleet of power plants with more than 13,000 megawatts of generating capacity located primarily in the Mid-Atlantic and Northeast regions and has solar energy facilities throughout the United States. Another member of the PSEG family of companies, PSEG Long Island, operates the electric transmission and distribution system of the Long Island Power Authority, with 1.1 million customers. PSEG has approximately 12,700 employees, who are carrying forward a proud tradition of dedicated service over more than 100 years.

Public Service Enterprise Group (PSEG) Careers

Join the dynamic team at Public Service Enterprise Group (PSEG), a leading integrated energy company with a proud history and a promising future. At PSEG, we are committed to innovation, leadership, and sustainability, making it an ideal place for professionals looking to make a significant impact.

Work You’ll Do

Embark on a fulfilling career journey with PSEG and be part of a culture that values diversity, leadership, and professional growth. Our team is dedicated to transforming the energy sector through innovative solutions and sustainable practices.

Explore Job Opportunities

PSEG offers a wide range of job opportunities across various disciplines. Whether you're a seasoned professional or a recent graduate, PSEG provides the perfect platform to enhance your skills and advance your career. Explore positions in engineering, customer service, IT, and more, where you can contribute to groundbreaking projects and initiatives.

Internship Programs

Kickstart your career with PSEG’s internship programs. Gain hands-on experience, work with seasoned professionals, and develop skills that will set you apart in the job market. Our internships offer a unique insight into the energy industry and provide a pathway to future employment opportunities within the company.

Benefits and Growth

At PSEG, we believe in nurturing our team's potential by offering competitive benefits, extensive diversity training, and opportunities for career advancement. We support our employees' professional and personal growth through continuous learning and leadership development programs.

Join Our Team

We are hiring! Search open positions that match your skills and interests. PSEG is looking for passionate, curious, and solution-driven team players. Prepare your resume, ace the interview, and join a company that is dedicated to your growth and success.

Networking and Professional Development

Enhance your career through PSEG’s robust professional networking opportunities. Connect with industry leaders, participate in seminars and workshops, and collaborate with a team that’s at the forefront of the energy sector’s transformation.

Stay Connected

Keep up to date with the latest at PSEG: - **Career Tips**: Get insider perspectives and industry-leading insights you can put to use today—all from the people who work here. - **Job Alert Emails**: Personalize your subscription to receive job alerts and the latest news tailored to your preferences. Discover the exciting and rewarding opportunities that await at Public Service Enterprise Group (PSEG). Join PSEG and be part of a company that’s powering progress and empowering your future.
Learn more about Public Service Enterprise Group (PSEG)
Size
12,684 employees
Market Cap
$30.3 billion
Industry
Net Income
$1.9 billion
Founded
1903
5 Year Trend
+1.6%
Revenue
$9.6 billion
NASDAQ

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