Job Description
Plans, leads and directs the District's Interstate Maintenance program. Work includes emergency response operations and routine and preventive maintenance activities in a large geographic area. Ensures a high level of customer service, stewardship of public assets, funds and resources, and achievement of business goals. Provide leadership, direction and management for assigned operational programs and staff. Ensure all operations are conducted in compliance with established policies, procedures, laws and regulations. Develop and administer budgets and strategic plans, and monitor to achieve organizational objectives.
How you will contribute:
Budget Development: Develop, maintain and monitor budgets for assigned program areas. Analyze, track and approve costs and ensure expenditures are within allocations. Work with others to research and resolve discrepancies.Collaborative Problem Solving: Apply thorough understanding of transportation issues, sound public policy and business expertise to resolve complex transportation issues and problems which cut across multiple areas. Identify and work through potential issues that may hamper or impair success of established transportation programs or projects and studies under development. Exercise flexibility, initiative, innovation and collaborative influence to resolve transportation issues while considering all aspects of the project and customer perspectives.Communication: Build and maintain strong partnerships with a variety of stakeholders internal and external to VDOT. Communicate with stakeholders to provide appropriate information and receive feedback on program operations or business goals. Investigate and respond to concerns from VDOT internal and external customers.Communication: Build and maintain strong partnerships with stakeholders, to include municipal and political business partners. Communicate with stakeholders to provide appropriate and authoritative information and receive feedback on business goals. Participate in standing and ad hoc committees, groups or public forums in order to represent and achieve the district's business needs and interests. Investigate and respond to concerns from VDOT internal and external customers. Take administrative actions and make management decisions that result in a high level of credibility, public trust and good-will. Oversee IMO maintenance team and contractor partners to deliver programs and service to ensure that internal and external customers are provided quality and professional service.Emergency Operations: Oversee Interstate emergency response planning, preparation and implementation. Ensure all employees are properly trained to carry out emergency response duties. Ensure required Personal Protective Equipment (PPE) and equipment is available for staff during emergencies. Understand and implement the COOP for the residency. Oversee training, coordination, and implementation of emergency action plans. Conduct all emergency operations in compliance with FEMA and FHWA regulations.Interstate Maintenance Program Delivery: Plan and administer maintenance budgets and projects effectively to meet business goals. Oversee expenditure of funds to maintain assets. Ensure compliance with federal, state, and local regulations related to roadway maintenance programs. Implement plans to effectively use resources to accomplish program goals. Investigate, resolve, and diffuse conflicts. Ensure that staff applies industry best practices in managing maintenance and operations program delivery. Develops and manages the Interstate's pavement restorative program with the desired goal of improving the pavement's life-cycle.Maintenance Equipment: Use and maintain assigned equipment resources to assure timely availability of equipment in support of maintenance program needs. Ensure agency standards for fixed assets are met and facilities are properly maintained. Oversee inventory and maintenance budget programs in accordance with agency policies and sound business practices to meet business goals. Oversee annual operational budget.Manage Resources and Business Functions: Manage resources and business functions effectively. Hire, develop and manage a diverse and high-performing workforce. Ensure workforce receives required training and development opportunities. Oversee fiscal programs in accordance with agency policies and sound business practices to meet business goals.Policies and Procedures: Develop and implement procedures, processes and best practices. Recommend new initiatives to improve operations.Program Management: Oversee and direct operations for assigned operational program areas. Develop best practices and ensure programs are operating consistently and effectively across the organization, and in alignment with performance targets. Ensure operations are conducted in compliance with state and federal policies, procedures and regulations.Strategic Planning: Develop, implement and manage strategic plans for assigned program areas. Establish operational objectives related to performance metrics. Assess operational performance and initiate correction action as needed.Teamwork and Representation: Represent VDOT on internal and external committees, taskforces, or other meetings. Present a positive image in representing VDOT's position in assigned areas.Technical Guidance: Provide technical guidance and direction on programs to a wide variety of stakeholders internal and external to VDOT. Resolve issues by applying knowledge of policies, procedures, standards and principles. Respond to customer requests for service. In coordination with stakeholders facilitate creative solutions to complex issues.
What will make you successful:
Ability to analyze complex data and prepare reports.Ability to communicate effectively orally and in writing with diverse audiences to include developing presentations and delivering training.Ability to develop long and short range strategic plans and goals, set measures and evaluate results.Ability to develop, interpret, and apply policies and procedures.Ability to effectively lead and coach diverse staff.Ability to evaluate program effectiveness and improve processes and work methods.Ability to lead committees or groups.Ability to manage and direct the activities of a large-scale multi-faceted public service operation to include budgeting, prioritizing, scheduling and problem solving.Ability to plan and coordinate work schedules and assess training needs for workforce development.Ability to plan, coordinate, schedule and manage multiple assignments and projects.Ability to plan, develop and manage budgets and financial resources.Ability to plan, direct, supervise, and evaluate the work of others.Ability to positively interact with employees, citizens and government officials.Comprehensive knowledge of roadway maintenance programs and operations.Considerable knowledge of federal and state transportation rules, regulations and policies as they relate to transportation maintenance.Considerable knowledge of transportation engineering principles and practices.Knowledge in the operation of a large scale, public service agency.Knowledge of VDOT policy, procedures and practices.Knowledge of budget and fiscal management, emergency response, human resources, asset management, procurement, and inventory policies, procedures and practices.Knowledge of federal, state and transportation rules, regulations and policies.Knowledge of supervisory and human resources practices and principles to include hiring, discipline, performance management and employee development.Skill in building and maintaining effective relationships and teams.Skill in providing and promoting outstanding customer service to internal and external customers.Skill in the use of computers and software applications.
Minimum Qualifications:
Ability to communicate effectively both orally and in writing with stakeholders at all levels.Ability to manage, coordinate, and direct roadway maintenance activities for a large-scale public service operation.Considerable knowledge of roadway maintenance programs and operations.Considerable knowledge of transportation engineering principles and practices.Knowledge of emergency response maintenance operations.Knowledge of federal, state transportation rules, regulations and policies as they apply to a roadway maintenance program.Knowledge of financial, human resources management principles and practices.Skill in building and maintaining effective relationships. Skill in developing and managing effective teams.Valid driver's license.Working knowledge of lane closure procedures.
Additional Considerations:
Experience overseeing a wide range of business functions including budgets, resource management, contract management, and human resources.Experience planning, implementing, and overseeing emergency response operations.Extensive experience in roadway maintenance and restorative construction operations.Professional Engineer's (PE) LicenseProgressive experience in positions of authority and responsibilities which are dynamic, challenging, and have high political and public visibility.Progressively responsible experience leading a public service operation.
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Competency Model
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Physical Requirements
VDOT employees must abide by VDOTs Code of Ethics and the Commonwealths Standards of Conduct.
VDOT Code of Ethics
Standards of Conduct
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Physical Requirements
