5196 - Data Center Technician L1

NTT Data, Inc.

$68K — $127K *
Mesa, AZ 85204In-Person
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High school diploma or equivalent required; relevant advanced qualification or equivalent work experience is necessary.
  • Relevant certifications including CPR/First Aid and NFPA70E (can be obtained during employment).
  • Experience in data center facilities operations, preferably in a mechanical/electrical role.
  • Hands-on experience with large commercial and industrial mechanical and electrical systems, particularly in critical environments.
  • Ability to work on shifts, including nights and weekends, as required.

Responsibilities

  • Develop innovative strategies to minimize operational costs and enhance efficiency.
  • Manage mechanical systems including HVAC, chilled water components, and fire safety systems.
  • Conduct performance tests on electromechanical assemblies and electronic voltmeters.
  • Inspect and install electrical or electronic components using hand tools.
  • Operate and respond to conditions in various facility systems, ensuring optimal operation and maintenance.
  • Analyze existing systems to suggest improvements and support preventive maintenance efforts.
  • Collaborate with teams and contractors to ensure quality assurance in system maintenance and upgrades.

Benefits

  • Paid time-off and comprehensive health benefits (medical, dental, and vision).
  • Life and supplemental insurance along with short-term and long-term disability coverage.
  • 401k retirement plan to support financial well-being.
  • Monthly stipend for remote work expenses and use of personal mobile devices.
  • Annual bonus eligibility based on individual and company performance.
Full Job Description
Your role at a glance
JD for DCT L1

What we are looking for
Key Roles and Responsibilities:
Develops creative approaches to keep operational costs to a minimum, improves efficiency, and implements new strategies. Systems of responsibility include:
oMechanical responsibilities includes chilled water systems and components, HVAC systems such as roof top units, CRAC/CRAH units, and humidification systems.
oElectrical responsibilities will include electrical/critical power distribution from the Utility/Generator main switchgear through the UPS systems out to the customer load.
oFire Life Safety responsibilities will include wet sprinkler systems and pre-action sprinkler systems as well as their associated detection devices.
Tests performance of electromechanical assemblies and electronic voltmeters.
Reads blueprints, schematics, diagrams, or technical orders to determine methods and sequences of processes.
Inspects parts for surface defects.
Installs electrical or electronic parts and hardware in housings or assemblies, using hand tools.
Aligns, fits or assembles component parts, using hand or power tools.
Operates, monitors, maintains, and responds to abnormal conditions in facilities systems. Areas include: Mechanical, Electrical, Fire Life Safety, and Building Monitoring and Control.
Analyses systems to ensure best practices for both internal and external customers.
Provides feedback to relevant teams on the effectiveness of existing standards and processes.
Works with contractors and consultants to review quality assurance for all system expansions, corrections, and upgrades.
Works with relevant teams to track and complete an aggressive preventive and predictive maintenance programme.
Ensures data centre operates at maximum operational efficiency, including analysing existing operating conditions, recommending new technologies and improving overall efficiency, and cost reduction.
Manages systems to avoid unplanned customer-impacting events.
Works with relevant teams to determine maintenance requirements for mechanical, electrical, and fire life safety systems.
Performs other duties as assigned.
Ensures a regular, predictable attendance which is essential to satisfactory performance.
Knowledge, Skills and Attributes:
Understanding of the mechanical, electrical, and fire life safety systems used in a data centre environment including, but not limited to the following: electrical distribution and layout, Transformers, PLC's, Generators, Switchgear, UPS systems, STS', ATS' PDU's, Chilled Water Systems, CRAC/CRAH's, Pre-Action Sprinkler Systems
Knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues as well as building codes in regard to fire life safety
Current knowledge in industrial safety best practices (i.e. lockout/tag out, arc flash protection, OSHA and state regulations)
Familiarity with data trending / tracking and analysis and the ability to utilize a PC based integrated critical monitoring systems
Ability to process Hands and Eye requests as required i.e., Tape Rotation, Rack and Stack of equipment, inventory hardware, power cycle devices, patch cable install/removal
Demonstrated hands-on experience installing, maintaining, and/or troubleshooting large commercial and industrial systems including:
oChilled Water Systems
oLarge Centrifugal Chillers
oCooling Towers
oHeat Exchangers
oWater Treatment Systems
oVFD's and Pumps
oHVAC equipment
oCRAC/CRAH's
oHumidification Systems
oWater heaters
oWater/Air filters
oBMS and PLC Controls
oEmergency Standby Diesel Generator Systems
oFuel/Oil systems,
o480/277 and 208/120 electrical generation and distribution
oStatic UPS Systems
oDouble Interlock Pre-Action Systems
Excellent communication skills, both written and oral
Proficient with MS Office Suite (Word, Excel, PowerPoint, Project)
Ability to communicate effectively with customers and internal staff and effectively work in team environment
Ability to coordinate, supervise, and communicate with contractors who perform maintenance or upgrade work on these systems.
Ability to learn quickly and address issues as they arise during normal working hours or after hours.
Ability to operate in and promote a rigorous process-driven team environment
Ability to logically analyze and solve problems
Ability to effectively multi-task multiple projects
Ability to operate Hand and Machine Tools (hammer, drill, saw, etc.)
Ability to operate electrical tools such as a multi-meter or infrared camera
Ability to operate a forklift
Must be comfortable working in a high stress, fast paced environment with shifting priorities.
Must be able to work on a shift which may require nights, holidays, and some weekends.
Possess critical thinking and complex problem solving skills
Academic Qualifications and Certifications:
Relevant high school diploma or equivalent required
Relevant advanced qualification or equivalent work related experience required
Relevant certifications such as:
oCPR/First Aid and NFPA70E Certified (can be gained during course of employment)
oPossession of an OSHA approved forklift certification or the ability to obtain one after hire required
Required Experience:
Relevant demonstrated experience in a similar role gained within a data centre facilities environment
Relevant demonstrated experience in a mechanical/electrical position within critical facilities (preferably a data centre, hospital, semi-conductor, or power plant)
Demonstrated hands-on experience installing, maintaining, and/or troubleshooting large commercial and industrial systems including:
oChilled Water Systems
oLarge Centrifugal Chillers
oCooling Towers
oHeat Exchangers
oWater Treatment Systems
oVFD's and Pumps
oHVAC equipment
oCRAC/CRAH's
oHumidification Systems
oWater heaters
oWater/Air filters
oBMS and PLC Controls
oEmergency Standby Diesel Generator Systems
oFuel/Oil systems,
o480/277 and 208/120 electrical generation and distribution
oStatic UPS Systems
oDouble Interlock Pre-Action Systems

Compensation Pay Range

For roles residing in the US, we share pay and benefit levels to support pay transparency requirements. For other countries, we are more than happy to share our competitive pay and benefit levels during the interview process.

This is a remote position that requires reliable internet connection and electricity. A monthly stipend is provided to cover expenses associated with working remotely and use of a personal mobile device, if applicable.

NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Base salary for this position is:
$33.00 - $61.25

All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance.

Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package.

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