Pennsylvania Medicine

305510 Dir Business Operations

Pennsylvania Medicine$120K — $150K *
Hospitals & Medical Centers
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Healthcare, Business Administration, or Finance required
  • Master's degree in Healthcare or Business Administration required
  • 5+ years successful experience in healthcare operations
  • 3+ years experience in clinical operations preferred
  • Strong financial acumen and understanding of revenue cycle processes

Responsibilities

  • Develops strategic plan and budget for the Pharmacy Department
  • Leads annual strategic goals aligned with overall performance targets
  • Manages financial reporting and annual budget processes
  • Implements effective communication plans across the department
  • Monitors departmental operations and adjusts for service quality
  • Leads cost control efforts while enhancing productivity
  • Negotiates with vendors for favorable contract terms

Benefits

  • Comprehensive compensation and benefits package
  • Prepaid tuition assistance program available
  • Focus on employee health and well-being
  • Engagement in meaningful medical advancements
  • Collaborative and mission-driven work environment
Full Job Description
Summary:
  • The Director of Business Operations is responsible for all aspects of the Department of Pharmacy Services financial, revenue cycle and business development activities. The scope of the department includes $357M± gross revenue, $106M± in expenses, 225± FTE's, and over $8.7M in drug inventory. The Director of Business Operations provides management of the Department's revenue cycle, including oversight of purchasing, billing operations and billing compliance at multiple clinical locations under the Hospital of the University of Pennsylvania's operating license. The Director of Business Operations manages hospital financial operations, budgeting and analysis functions as well as oversee a team consisting of Business Managers, Billing Technicians, 340B Technicians, and Purchasing & Storeroom Technicians. The Director of Business Operation will play a strategic role in UPHS-wide strategic initiatives in conjunction with the leadership of the Department of Pharmacy Services and the Hospital of the University of Pennsylvania and will identify and implement efficient business operations in conjunction with The Department of Pharmacy Services management team.

Responsibilities:
OPERATIONS
  • Works with Department Director to develop Department strategic plan and budget.
  • Provides leadership for the development of Department strategic plan and budget. Ensures that annual strategic goals are linked to entity and leadership's performance targets.
  • Participates as a member of Department Leadership in the development of strategic capital and other resource priorities and manages them for maximum benefit to Department.
  • Ensure Department leadership understands and can represent to all stakeholders Health System, CPUP and Department strategic plans and targets.
  • Reporting accountabilities include:
    • All Financial Reporting
    • Annual Budget
  • Communication plans are effectively implemented.
  • Ensure appropriate follow-up of major issues
  • Manage routine and crisis communications throughout the department/ entity/community as they arise.
  • Demonstrates recognition of the systemic impact of employee communication and/or policy changes and solicits proactive feedback prior to implementation
  • Forecasts requirements for manpower, equipment, supplies and workload consistent with goals and objectives.
  • Monitors, assesses and makes necessary adjustments to departmental operations to insure quantity and quality of services.
  • Possesses and exhibits practical, technical and academic knowledge sufficient to successfully manage department.
  • Makes consistent efforts to control cost while seeking ways to increase productivity and improve quality.
  • Leads the Department in the development and implementation of capital and operating budgets using system wide standards and processes. Partners with CPUP other relevant Leadership to develop performance targets and assumptions.
  • Department revenue cycle management/oversight. Ensure Department alignment with all standards. Ensures centralized services meet all agreed upon performance measurements.
  • Partner with the Director to provide financial planning and analysis to Health System leadership.
  • Participates in Negotiations with vendors for favorable terms and prepares ROIs to guide and recommend decisions and priorities.
Credentials:
Education or Equivalent Experience:
  • Bachelor of Arts or Science (Required) with Education Specialization: Healthcare, Business Administration, Finance Equivalent Experience: • And 5+ years Healthcare experience, preferably experience within an area of clinical operations.
  • Master of Arts or Science (Required) with Education Specialization: Healthcare, Business Administration Equivalent Experience: • And 3+ years Healthcare experience, preferably experience within an area of clinical operations.
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

About Pennsylvania Medicine

The University of Pennsylvania is a private Ivy League research university in Philadelphia. It is the fourth-oldest institution of higher education in the United States and is ranked among the highest-regarded universities by numerous organizations and scholars. While the university dates its founding to 1740, it was created by Benjamin Franklin and leading Philadelphia citizens in 1749 . The University has four undergraduate schools as well as twelve graduate and professional schools. Schools enrolling undergraduates include the College of Arts and Sciences, the School of Engineering and Applied Science, the Wharton School, and the School of Nursing. Among its highly ranked graduate schools are its law school, whose first professor wrote the first draft of the United States Constitution, its medical school, the first in North America, and Wharton, the first collegiate business school. Penn's endowment is US$20.7 billion, putting it amongst the wealthiest academic institutions in the world, and its 2019 research budget was $1.02 billion. Penn was one of nine colonial colleges chartered before the U.S. Declaration of Independence when Benjamin Franklin, the university's founder and first president, advocated for an educational institution that trained leaders in academia, commerce, and public service. The campus, in the University City neighborhood of Philadelphia, is centered around College Hall, and notable landmarks are Houston Hall, the first modern "student union", and Franklin Field, the first double-decker college football stadium. Penn also is the home of the Morris Arboretum, the official arboretum of the Commonwealth of Pennsylvania, which is located 15 miles northwest of the campus, in the Chestnut Hill section of Philadelphia. The university's athletics program, the Quakers, fields varsity teams in 33 sports as a member of the NCAA Division I Ivy League conference.
Learn more about Pennsylvania Medicine

Similar Jobs

More Jobs at Pennsylvania Medicine

More Hospitals & Medical Centers Jobs

Find similar 305510 Dir Business Operations jobs: