Our Sr. Implementation Manager - RPO drives successful client outcomes by managing the end-to-end implementation of recruitment process outsourcing (RPO) solutions for new and existing clients.
This role supports Kelly's global RPO projects, partnering with client stakeholders, internal COEs, and operations teams to deliver process design, technology enablement, and change management solutions. This position is part of an evolving global team and is ideal for someone who thrives in a hands-on, fast-paced, and innovative environment.
Key Responsibilities: - Serving as project manager, leading the full implementation lifecycle for RPO solutions.
- Facilitating discovery sessions, workshop planning, and process mapping with clients and internal teams.
- Designing and documenting future state processes, technology configurations, and best practices.
- Leading or supporting change management, training, and communication planning and execution.
- Managing detailed project plans, milestones, deliverables, and project meetings.
- Building strong relationships with client and internal stakeholders, delivering excellent partnership and post-launch stabilization.
- Identifying risks, tracking issues, and driving creative solutions for continuous improvement.
Essential Knowledge, Skills, and Experiences: - 5+ years' experience in RPO implementation, talent acquisition operations, or consulting.
- Proven project management capability with large-scale, multi-region or global programs.
- Subject matter expertise in one or more: process mapping/documentation, change management, ATS/Recruiting technology (Workday, Taleo, iCims, SuccessFactors, Oracle, etc.).
- Proficiency in project management tools (SmartSheet preferred) and MS Office suite.
- Ability to build strong client relationships and drive consensus in cross-functional teams.
- Flexible schedule and willingness to support global project timelines; ability to travel as needed.
- Agile, innovative, strategic thinker, with strong communication and stakeholder management skills.
Base pay range: $73,875-$98,500 annually. Total compensation package and benefits applicable to the position - understanding that each person has unique professional and personal needs focused on your total well-being. Explore our range of benefits for full-time employees at: Kelly Services | People (benefitsatkelly.com).
