Kelly's Account Manager is responsible for:- Execute and manage contingent workforce programs for multiple clients across industries, fulfilling project needs through effective supplier and vendor sourcing channels.
- Oversee program P&L operations for multiple MSP accounts, ensuring targeted profitability and return on sales are achieved.
- Maintain hands-on proficiency with VMS tools (IQNavigator, Fieldglass, Beeline, VNDLY) and MSP/CWO operations tools for program management, reporting, and real-time issue resolution.
- Provide strong leadership and team management, inspiring and guiding account management teams to achieve targets, collaborate effectively, and grow professionally.
- Deliver exceptional customer service by anticipating client needs, implementing value-added solutions, and ensuring satisfaction and loyalty.
- Strong attention to detail, ensuring accuracy in data capture and presentation.
- Ability to work effectively with peers and stakeholders at all levels to build efficiencies, foster a collaborative team environment, and grow relationships.
Essential Skills, Knowledge & Experiences:- 7+ years' experience managing staffing or workforce solutions accounts, including account growth and expansion
- Proven track record in complex client environments involving MSP or multi-vendor programs
- Advanced proficiency in VMS platforms such as IQNavigator, Fieldglass, Beeline, and VNDLY
- Strong financial acumen with the ability to analyze performance and develop growth strategies
- Demonstrated leadership and client-facing skills, with expertise in team management and conflict resolution
The annual base pay for this position is $73,875 to $98,500 per year. Final compensation will be based on experience and may vary by geographic location.
Total compensation package including benefits as applicable to the position - understanding that each person has unique professional and personal needs focused on your total well-being. Explore our range of benefits at: Kelly Services | People Regular Staff
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