10779 - Manager, Platform Engineering

Hyundai Autoever America

$150K — $165K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor of Science degree preferred or equivalent work experience (6+ years in IT)
  • 10 years managing a technical support team
  • Experience leading integration and support of multiple operating systems (Windows, Solaris, RedHat, etc.)
  • 7+ years in managing compute and infrastructure
  • ITIL certification preferred
  • AWS and/or Azure certification preferred

Responsibilities

  • Lead and mentor team for effective support center operations
  • Guide and direct technical solutions for compute systems maintenance
  • Identify program needs and coordinate support solutions
  • Design and oversee IT management processes
  • Resolve user/customer issues
  • Be on-call 24x7 for operational support and major incident management

Benefits

  • On-site work environment (5 days a week)
  • Opportunity to lead a diverse technical team
  • Involvement in strategic decision making
  • Professional development opportunities related to IT certifications
  • Experience with a wide range of technologies and platforms
Full Job Description
10779 - Manager, Platform Engineering
Location: Irvine, CA 92614 (5 days on-site)


What you will be doing:

Selected candidate will be responsible for overall management, design, administration and optimization of compute systems and infrastructure for all business units that HAEA supports. Provide guidance and direction to technical staff in order to support HAEA business objectives.

Key roles & responsibilities:
  • Lead and mentor the team to plan, operate and troubleshoot the support center's workload.
  • Provide guidance and direction for a broad range of technical solutions to install, upgrade, secure, tune, monitor, and maintain Compute systems: Windows, Solaris, RedHat, CentOS, AIX, IBMi, VMware and its underlining infrastructure (HP, DELL, Oracle, and IBM).
  • Identify program needs and coordinate solutions and support.
  • Design and oversee efficient, effective IT management processes.
  • Identify and resolve user/customer issues.
  • On-call 24x7 for operational support and onsite rotation for P1/P2 major incident management and emergency response.
Supervisory Responsibility
  • Manages the work efforts of supervisors/individual contributors.
  • Responsible for hiring, firing, performance appraisals, and pay reviews.
  • Makes decisions based on unit objectives, as well as company policies and procedures.
  • Manage onshore and offshore server engineers.
Decision Making/Discretion
  • Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results.
  • Networks with key contacts outside own area of expertise.
Strategy Development
  • Determines methods and procedures on new assignments and may coordinate activities of other personnel.
What we require from you:
  • Bachelor of Science degree preferred or equivalent work experience (including 6+ years experience in Information Technology)
  • 10 Years managing a technical support team.
  • Experience leading a team in the integration and support of Windows, Solaris, RedHat, VMware,
  • CentOS, AIX and IBMi.
  • 7+ years of experience in managing compute and infrastructure.
  • ITIL certification preferred.
  • AWS and/or Azure certification preferred.

Base Salary Range: $150,000-$165,000

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