10622 - Client Services Consultant

Hyundai Autoever America

$103K — $158K *
Manufacturing & Automotive
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a related field
  • 10+ years of relevant experience in telematics, IT, automotive, or related fields
  • 7+ years in business strategy or technology projects
  • Strong problem-solving and analytical skills
  • Excellent interpersonal and communication abilities
  • Ability to manage multiple stakeholders and projects
  • Strong organizational skills and attention to detail

Responsibilities

  • Lead projects focused on account management and partner management
  • Enhance telematics services as a consultant for HMG client companies
  • Coordinate proposal development with internal teams
  • Manage contract creation, negotiation, and enterprise agreements
  • Act as primary client contact for connectivity service inquiries
  • Maintain communication with clients regarding service implementation
  • Manage business analysts as needed
  • Develop wireless usage forecasting models
  • Negotiate wireless pricing with carriers
  • Create customer pricing strategies aligned with business goals

Benefits

  • Comprehensive medical and dental coverage
  • Generous paid time off (PTO)
  • Education assistance
  • Eligibility for annual merit increases
Full Job Description
10622 - Client Services Consultant
Location: Irvine, CA

Role Overview:
Responsible for leading and delivering connectivity service-related business planning and strategy. This role focuses on wireless and vehicle connectivity domains, B2B operations, and consulting with Hyundai Motor Group affiliates. Acts as a key advocate for client business units and manages client and partner engagements.

Key Responsibilities:
- Lead projects related to account management, client services, and partner management
- Serve as consultant to enhance telematics services for HMG client companies
- Coordinate internal teams for proposal development
- Manage contract creation, negotiation, and enterprise agreements
- Act as primary client contact for connectivity service inquiries
- Maintain client communication regarding service implementation and operations
- Manage business analysts as applicable
- Develop wireless usage forecasting models
- Negotiate wireless pricing with carriers
- Develop customer pricing strategies aligned with business goals

Basic Qualifications:
- Bachelor's degree in a related field
- 10+ years of relevant experience (telematics, IT, automotive, or related industries)
- 7+ years in business strategy or technology projects
- Strong problem-solving and analytical skills
- Excellent interpersonal and communication skills
- Ability to manage multiple stakeholders and projects
- Strong organizational and detail-oriented mindset

Preferred Qualifications:
- Master's degree
- Consulting experience
- Telecommunications expertise
- Experience with contracts, pricing models, and vendor management
- PMP certification is a plus

Salary range: $103,170 - $158,873
In addition to a competitive salary, this position offers a fantastic benefits package that includes comprehensive medical/dental coverage, generous PTO, education assistance, and annual merit increase eligibility.

Team Culture:
Our team thrives on collaboration, innovation, and continuous learning. We foster a supportive environment where every member is encouraged to share ideas and contribute to problem-solving. We value:
  • Passion for Technology:We are enthusiastic about emerging technologies and their potential to transform the automotive industry.
  • Agility:We work in an agile environment, adapting quickly to changes and continuously improving our processes.
  • Teamwork:We believe in the power of teamwork and collaboration, supporting each other to achieve common goals.
  • Growth:We prioritize personal and professional growth, offering opportunities for learning and development.
  • Inclusivity:We maintain an inclusive culture where diverse perspectives are valued and everyone feels welcome.

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