10622 - Client Services Consultant
Location: Irvine, CA
Role Overview:Responsible for leading and delivering connectivity service-related business planning and strategy. This role focuses on wireless and vehicle connectivity domains, B2B operations, and consulting with Hyundai Motor Group affiliates. Acts as a key advocate for client business units and manages client and partner engagements.
Key Responsibilities:- Lead projects related to account management, client services, and partner management
- Serve as consultant to enhance telematics services for HMG client companies
- Coordinate internal teams for proposal development
- Manage contract creation, negotiation, and enterprise agreements
- Act as primary client contact for connectivity service inquiries
- Maintain client communication regarding service implementation and operations
- Manage business analysts as applicable
- Develop wireless usage forecasting models
- Negotiate wireless pricing with carriers
- Develop customer pricing strategies aligned with business goals
Basic Qualifications:- Bachelor's degree in a related field
- 10+ years of relevant experience (telematics, IT, automotive, or related industries)
- 7+ years in business strategy or technology projects
- Strong problem-solving and analytical skills
- Excellent interpersonal and communication skills
- Ability to manage multiple stakeholders and projects
- Strong organizational and detail-oriented mindset
Preferred Qualifications:- Master's degree
- Consulting experience
- Telecommunications expertise
- Experience with contracts, pricing models, and vendor management
- PMP certification is a plus
Salary range: $103,170 - $158,873
In addition to a competitive salary, this position offers a fantastic benefits package that includes comprehensive medical/dental coverage, generous PTO, education assistance, and annual merit increase eligibility.
Team Culture:Our team thrives on collaboration, innovation, and continuous learning. We foster a supportive environment where every member is encouraged to share ideas and contribute to problem-solving. We value:
- Passion for Technology:We are enthusiastic about emerging technologies and their potential to transform the automotive industry.
- Agility:We work in an agile environment, adapting quickly to changes and continuously improving our processes.
- Teamwork:We believe in the power of teamwork and collaboration, supporting each other to achieve common goals.
- Growth:We prioritize personal and professional growth, offering opportunities for learning and development.
- Inclusivity:We maintain an inclusive culture where diverse perspectives are valued and everyone feels welcome.