Lead the fraud prevention and investigation initiatives, ensuring effective management of suspicious activities, compliance, and strategic resource allocation, while cultivating a culture of fraud awareness across the organization.

Transform project delivery by assisting in planning, coordinating, and executing projects within an organization. Collaborate with stakeholders to ensure alignment and successful implementation, enhancing overall client satisfaction and service quality.

Oversee all aspects of IT service desk management, ensuring seamless technology support across branches and remote locations. Strengthen operational efficiency through project management and uphold compliance and security standards in all systems.

Drive exceptional member service by managing branch operations, supporting team growth, and fostering a high-performance culture. Collaborate across departments to enhance member experiences and achieve strategic objectives while promoting a positive work environment.

Engage with credit union members to assess financial needs and provide tailored investment solutions. Foster long-lasting relationships while ensuring compliance with regulations and collaborating with branch staff to enhance product knowledge.