Elevate operational excellence by conducting thorough quality assurance reviews and leading analytical projects. Utilize your claims expertise to identify trends and communicate impactful improvements across the organization.
Transform operational processes by driving quality assurance reviews and analysis within Workers' Compensation. Collaborate with leadership to identify trends, share insights, and enhance claims handling strategy for continuous improvement.
Engage with clients to conduct field estimates and investigate property claims across Buffalo/Western NY. Operate independently to manage claims efficiently while ensuring exceptional customer service and adherence to estimating guidelines.
Lead the charge in managing homeowner property insurance claims with autonomy, ensuring compliance and timely reporting while collaborating with insureds, legal representatives, and agents to deliver exceptional service and resolution.
Lead and oversee all data engineering functions, ensuring the quality, accuracy, and consistency of data delivery while managing a high-performing team and driving strategic initiatives in data architecture and ETL workflows.