Lead the establishment of a robust Product Quality function, enhancing governance and processes for evaluating lending products to ensure compliance, reliability, and accuracy across the financial service's operations.

Shape the future of technology risk management by leading independent oversight and governance at a national bank. Drive strategic framework and risk assessments, ensuring compliance with regulatory standards while building a high-performing team.

Lead quality control initiatives in secured lending, ensuring compliance and accuracy across origination and servicing. Drive data-driven quality programs and collaborate cross-functionally to enhance quality frameworks and outcomes.

Transform the lending experience by leading a high-impact Operational Excellence team. Develop strategies, manage customer complaints, and ensure compliance, promoting continuous improvement and driving exceptional outcomes across operations.

Drive the establishment and leadership of first-line vendor management for secured lending, ensuring effective oversight of critical vendor relationships with a focus on governance, compliance, and operational risk management.