Champion digital customer experience initiatives across NAM markets, ensuring alignment, adoption, and scaling of tools and strategies while driving continuous improvement through performance data and insights.

Optimize digital customer experience initiatives across NAM markets by managing deployment and adoption strategies. Collaborate with global teams to enhance customer journeys, ensure alignment, and drive company growth through data-driven insights.

Collaborate with global teams to enhance customer experiences through digital transformations, ensuring seamless adoption and maximizing performance indicators in North America. Drive innovative strategies that bridge local needs and global initiatives.

Drive the deployment and adoption of Digital Customer Experience initiatives, aligning local and global teams to enhance customer journeys and operational efficiencies across North America, while promoting continuous improvement and stakeholder engagement.

Elevate business growth by leading strategic partnerships and managing key national accounts. Develop C-level relationships, implement account plans, and coordinate cross-functional teams to enhance collaboration and drive sales performance.