Engage with a dynamic Ecommerce team to optimize online customer journeys, leveraging data analytics to enhance performance and resolve operational issues, ensuring a seamless luxury retail experience.
Manage client repair processes for fine jewelry and timepieces, ensuring exceptional service and swift resolutions to issues. Lead a team to maintain quality standards, liaising with boutique and HQ for operational efficiency and client satisfaction.
Champion the brand by leading retail operations, enhancing customer experiences, and achieving sales goals. Foster a high-performing team, manage P&L, and execute business strategies to drive growth in the luxury retail environment.
Lead the charge in driving store development across North America, overseeing projects from concept to opening. Collaborate with design teams and manage construction to ensure timely, high-quality execution of retail spaces.
Champion innovative technology strategies and lead digital transformation initiatives while driving project execution across cross-functional teams to enhance operational excellence and client service within a dynamic environment.