Champion excellence by leading AI program governance and delivery assurance. Drive strategic AI initiatives, ensuring alignment with client goals, while enhancing team performance in a fast-paced, dynamic environment.

Shape the future of integrations by serving as the technical bridge between CXone and partners, creating tools, sample applications, and a framework for efficient integration while addressing partner needs and enhancing collaboration.

Drive customer success through strategic leadership and innovative solutions, optimizing SaaS adoption and operational value. Lead a high-performing team, enhance customer satisfaction, and ensure measurable business outcomes in the Criminal Justice sector.

Join a team that's shaping the future of AI-driven products by owning the development and enhancement of an innovative prototype, collaborating cross-functionally to drive insights into operational excellence and customer success.

Champion the delivery of software and AI/GenAI projects, managing all phases from initiation to closure. Ensure effective communication, risk management, and alignment with customer expectations to support a high-quality experience.