Shape the future of healthcare services by leading projects, ensuring compliance, and optimizing processes to enhance quality member care. Collaborate with teams to deliver innovative solutions that meet regulatory standards and strategic goals.

Manage enterprise quality activities by improving data abstraction processes. Engage in HEDIS initiatives, collaborate with teams to enhance medical record reviews, and train staff while meeting productivity standards for excellence in healthcare quality.

Lead enterprise quality improvement initiatives by overseeing healthcare data abstraction for HEDIS compliance, ensuring productivity standards are met while training team members and coordinating with various stakeholders.

Lead cyber crisis management initiatives by ensuring effective response protocols and incident reviews, while collaborating with IT security and continuity teams to enhance and implement scalable solutions that align with business objectives.

Pioneer a robust cyber response framework, enhancing crisis management with expert collaboration across IT security, incident resolution, and operational teams to ensure business continuity and effective incident handling.