Lead and develop a customer care team to enhance order processing, foster talent, and resolve complex customer issues while ensuring high standards of operational excellence and satisfaction.

Drive strategic sales efforts in Midsouth hygienic markets, boost performance by exceeding targets, and leverage expertise in liquid analytical instrumentation to foster influential customer relationships and generate new business opportunities.

Optimize procurement processes by managing vendor relationships and ensuring timely deliveries. Collaborate cross-functionally to support product development and enhance supply chain efficiency while overseeing inventory management.

Design and drive supply chain enhancements to optimize delivery performance, streamline processes, and improve inventory turnover while ensuring data quality and supporting operational efficiency for both internal and external stakeholders.

Elevate service excellence by leading a high-performing field team that drives operational success and enhances customer satisfaction through data-driven decisions and strategic coaching.