Lead a statewide strategy that enhances workforce engagement with businesses. Oversee a team and programs connecting employers with talent, ensuring quality services for Veterans while driving workforce innovation and collaboration.

Drive compliance initiatives by leading audits and supervising teams, ensuring regulatory adherence and high-quality audit standards for Unemployment Insurance Taxes across diverse businesses.

Lead the charge in optimizing unemployment insurance operations, managing teams focused on wage processing, benefit charging, and compliance. Drive policy development, enhance productivity, and ensure service excellence for stakeholders.

Lead daily operations of the Intake Unit, overseeing over 17,000 annual abuse reports. Collaborate with law enforcement and stakeholders, ensuring responsiveness and compliance with regulations while managing a skilled team.

Lead quality assurance and compliance initiatives, driving continuous improvement and regulatory adherence across organizational systems. Collaborate with leadership to enhance operational processes and ensure effective quality management practices.