Champion excellence in operations and maintenance by managing budgets, staff, and compliance, ensuring a safe environment while enhancing guest satisfaction through effective leadership and communication.

Support budget management and maintenance operations while enhancing guest satisfaction. Lead departmental initiatives in safety, security, and asset protection by overseeing staff, contractors, and maintenance programs effectively.

Deliver exceptional sales strategies to drive revenue for key group accounts. Build lasting customer relationships while executing impactful sales plans across multiple properties. Ensure outstanding service excellence at every customer touchpoint.

Drive the future of mobile user experiences through intuitive design, enhancing customer journey from discovery to booking. Collaborate across teams to craft engaging, user-centered strategies that balance customer needs and business goals.

Analyze and define product vision, roadmap, and delivery for Salesforce capabilities, ensuring strategic alignment and operational efficiency across the Commercial Performance platform for user engagement and performance visibility.