Oversee and optimize CRM omnichannel campaigns, ensuring effective execution from design to launch, while leveraging data insights to enhance customer engagement and retention across emails, SMS, and clienteling for a superior luxury experience.

Lead store operations and client experience, driving sales and team performance in a dynamic retail environment. Inspire and develop talent while ensuring operational excellence and exceptional customer satisfaction.

Inspire excellence in luxury retail education and client engagement across the Southwest/Los Angeles market, empowering teams to deliver exceptional service and storytelling that elevates the Dior brand experience and drives business performance.

Lead strategic HR initiatives as a trusted advisor, enhancing talent management and organizational effectiveness while fostering a diverse and inclusive workplace culture.

Accelerate the growth of high-value private and corporate client portfolios by developing strategic relationships, executing tailored sales initiatives, and enhancing brand experiences to drive profitability and market share in the luxury sector.