Create and maintain the technology and delivery road-map for a program supporting the roll-out of brand level commercial web sites based on Marketing suite as well as other reusable global platform components.
Responsible for the technical design, architecture and development of internal and external software applications. Provides leadership, direction and coordination to development resources in support of project and company objectives.
Identify best, efficient, and cost beneficial solutions when business processes are being implemented and require input or output from critical systems supporting Inventory Management and Cost Accounting operations.
Works with all hotel departments, managers and staff to deliver consistent, smooth and continuous level of customer service throughout the hotel services, improve customer satisfaction ratings and to increase sales.
As part of ongoing work and interaction with the broader RM team, identify new opportunities to use modeling and advanced analytics to drive business value and educate the organization about analytical concepts and thought processes.
Collaborate with product management team and web development team to implement reusable components & templates that meet standards and business needs; partner with and enforce standards for development vendors.