Drive digital communication strategy for customer portals by managing editorial content, enhancing user engagement, and coordinating team operations to support business objectives and ensure clear messaging across various platforms.
Drive digital communication strategies across multiple customer portals, ensuring optimal content delivery and brand messaging alignment. Manage daily operations of project management for a cohesive customer experience.
Grow and enhance customer relationships by selling services and support. Drive revenue through renewals and understanding client needs, with a focus on strategic account management and data analysis. Travel is required.
Engage a dedicated team in shaping Medicaid strategy, managing RFPs, and developing data-driven initiatives. Collaborate across divisions to align on future state operations and foster a culture of strategic thinking and effective communication.
Lead strategy development for Medical Economics, driving insights and process improvements that enhance medical cost management, and create impactful executive communications to support cross-functional initiatives.