Lead a high-performing team driving technical support and operational excellence, innovating with AI and automation to enhance service delivery for over 35,000 associates, ensuring a culture of continuous improvement and customer satisfaction.

Transform IT support by leveraging your advanced expertise in Apple technologies, overseeing technical support across regional offices. Drive improvements through troubleshooting, training, and innovative solutions in a fast-paced environment.

Lead the charge in managing a dynamic Technical Support team, enhancing operational efficiency through automation and innovation while delivering top-notch service to over 35,000 associates across the country.

Manage a technical support team, driving efficiency and innovation through automation and self-service. Lead initiatives to enhance operations and service delivery for over 35,000 associates while fostering a culture of continuous improvement.

Lead the charge in elevating technical support operations by fostering team innovation and efficiency. Drive automation and self-service initiatives while overseeing daily operations to enhance the experience of over 35,000 associates nationwide.