Lead the transformation of marketing operations by designing and implementing systems that ensure clarity, efficiency, and alignment across all functions. Drive best practices, automation, and stakeholder relationships to enhance overall marketing performance.

Accelerate progress at the forefront of technical support, leading a team of engineers to innovate self-service solutions while enhancing operational efficiency for a dynamic environment serving over 35,000 associates across the U.S.

Advance technical support excellence by overseeing macOS and Apple device management, providing comprehensive on-site solutions, and enhancing IT field operations across regional offices.

Lead the charge in optimizing technical support operations, driving efficiency through automation and AI, while mentoring a high-performing team to enhance service delivery for over 35,000 associates across the organization.

Take ownership of a dynamic Technical Support team, driving efficiency and innovation. Lead initiatives in automation and self-service, ensuring seamless service delivery for over 35,000 associates while fostering a culture of collaboration.