Transform operations as a Sr. SOC Operations Manager, ensuring safety and compliance while leading team coordination and strategic planning for efficient flight operations and customer service.

Optimize customer engagement and revenue growth through strategic direct marketing initiatives across multiple channels, ensuring seamless communication and enhanced loyalty in collaboration with cross-functional teams.

Champion risk management initiatives and enhance organizational resilience by overseeing insurance strategies, financial instruments, and claims processes while collaborating with senior leaders to optimize Frontier's risk posture.

Oversee maintenance operations ensuring safety and compliance while coordinating various teams to minimize aircraft downtime. Engage in fast-paced decision-making that directly impacts aircraft reliability and on-time performance.

Drive customer-centric initiatives by leading contact center operations, enhancing customer experience through actionable insights and technology. Collaborate with senior leadership to strategize improvements and optimize service delivery.