Drive workforce planning and analytics to enhance customer service standards. Lead and develop a high-performing team while implementing strategies that improve operational effectiveness and foster a culture of collaboration and accountability.

Elevate financial accuracy and transparency by driving compliance with disclosure requirements. Collaborate with cross-functional teams to prepare meaningful financial statements and reporting, ensuring alignment with US GAAP standards.

Drive growth by leading HVAC financing strategies, enhancing dealer partnerships, and implementing innovative solutions to maximize customer value and profit across North Carolina's market.

Manage dealer relationships and drive growth in the HVAC sector. Support dealer recruitment and training while ensuring performance metrics are met. Gather market intelligence to inform strategies and strengthen brand presence.

Lead the charge in advancing the Facilities Integrity Planning tech roadmap through innovative data products and AI solutions, ensuring operational excellence and data governance across systems and stakeholders.