Manage user research and design for PeopleSoft HCM, transforming insights into actionable UX improvements, collaborating with stakeholders to enhance user experiences across complex digital products and workflows.
Lead and manage complex technology projects supporting Life and Annuity operations. Collaborate with cross-functional teams to ensure deliverables align with business objectives while enhancing operational efficiency and customer experience.
Lead the charge in designing and securing AI application environments on Oracle Cloud Infrastructure, ensuring compliance and efficient deployment of advanced cloud technologies within federal security protocols.
Transform CRM capabilities through hands-on PeopleSoft development and integrations. Collaborate with cross-functional teams to enhance UI and workflows while troubleshooting issues to ensure efficient service operations and support.
Transform enterprise systems by leading reliability and performance initiatives, enhancing operational efficiency across hybrid environments, and driving measurable improvements for customer experience.